Radiology Patient Service Specialist

RadNet; Aberdeen (MD); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision coverage

Health Savings Accounts (employer)

Wellness dollars

401(k) employer match

Free imaging services for you and your

Descripción de la vacante

RadNet in Aberdeen, MD seeks a Patient Service Representative to greet patients, verify insurance, collect co-pays, and manage appointments. You will coordinate with clinical and back-office teams to ensure smooth patient flow and accurate documentation. The role emphasizes professional communication, patient care, and compliance with privacy guidelines.

The position requires a high school diploma, solid computer skills, and experience in customer service; radiology office exposure is a plus.

Formación

• Passion for customer service and professional conduct.
• Strong communication, interpersonal skills and patient respect.
• Ability to thrive in a fast-paced setting and prioritize work.

Responsabilidades

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure documentation.
• Collect co-pays and fees; answer/transfers calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide patient orientation on safety protocols and directions to facilities.
• Coordinate with back-office staff for timely care and safeguarding PHI.

Conocimientos

Customer service

Communication

multitasking

Computer skills

Medical terminology

Educación

High School Diploma or GED

Descripción del empleo

RadNet in Aberdeen, MD seeks a Patient Service Representative to greet patients, verify insurance, collect co-pays, and manage appointments. You will coordinate with clinical and back-office teams to ensure smooth patient flow and accurate documentation. The role emphasizes professional communication, patient care, and compliance with privacy guidelines.

The position requires a high school diploma, solid computer skills, and experience in customer service; radiology office exposure is a plus.