Radiology Patient Experience Specialist

RadNet; Irvine (CA); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision coverage

HSA with employer funding

Wellness dollars

401(k) employer match

Free imaging services for you and your

Descripción de la vacante

RadNet in Irvine, CA is seeking a Patient Service Representative to warmly greet patients, verify insurance, collect payments, and coordinate appointments. You will work with back-office staff to ensure accurate records and smooth patient flow in a fast-paced imaging center environment.

Ideal candidates have a high school diploma, strong communication, and a demonstrated ability to provide world-class customer service while maintaining patient privacy and compliance with health information

Formación

• Proven ability to deliver high-quality customer service.
• Strong verbal and written communication with patients and staff.
• Comfort with basic computer systems and data entry.
• Knowledge of medical terminology is a plus.

Responsabilidades

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and documentation.
• Collect co-pays and fees; answer and transfer calls.
• Schedule and manage patient appointments and coordinate with staff.
• Uphold patient privacy and safeguard PHI and medications on-site.

Conocimientos

Customer service

Communication

Multitasking

Computer skills

Medical terminology

Educación

High School Diploma or GED

Descripción del empleo

RadNet in Irvine, CA is seeking a Patient Service Representative to warmly greet patients, verify insurance, collect payments, and coordinate appointments. You will work with back-office staff to ensure accurate records and smooth patient flow in a fast-paced imaging center environment.

Ideal candidates have a high school diploma, strong communication, and a demonstrated ability to provide world-class customer service while maintaining patient privacy and compliance with health information