Radiology Patient Concierge

Advocate Health; Concord (NC); On-site; USD 37,000 - 48,000; Full time

Job summary

Advocate Health in Concord, NC is seeking a patient-facing Radiology Support Aide to assist with exam preparation, transport, and room readiness. You will use radiology computer systems to generate requisitions, check schedules, and access patient information.

The role emphasizes welcoming patients, coordinating with physicians, radiologists, and technologists, and maintaining equipment and records. No prior experience required; BLS may be required on hire.

Qualifications

• BLS certification required upon hire by AHA.
• Education: GED/HSED/HS Diploma or higher.
• No prior experience required.

Responsibilities

• Assist patients for exam preparation and transport between rooms.
• Use radiology computer systems to generate requisitions and check schedules.
• Organize and prepare exam rooms, stock supplies, and maintain equipment.
• Greet patients and visitors, answer calls, schedule appointments, and relay information.
• Serve as liaison between ordering physician, radiologist, and technologist.
• Provide radiology reports/images to staff and patients; manage records.

Skills

IV insertion

Venipuncture

Communication skills

Customer service

Organizational skills

Computer skills

Following directions

Education

GED/HSED/HS Diploma

Tools

Computer systems

Electronic mail

Job description

Advocate Health in Concord, NC is seeking a patient-facing Radiology Support Aide to assist with exam preparation, transport, and room readiness. You will use radiology computer systems to generate requisitions, check schedules, and access patient information.

The role emphasizes welcoming patients, coordinating with physicians, radiologists, and technologists, and maintaining equipment and records. No prior experience required; BLS may be required on hire.