Radiology Patient Access & Scheduling Specialist

Bellingham Advanced Medical Imaging, LLC.; Mount Vernon (WA); On-site; USD 26,000 - 32,000; Full time

Job summary

Skagit Radiology Inc., P.S. is seeking a detail‑oriented Front Desk and Billing Specialist in Mount Vernon, WA. Under supervision of the Clinical Support Manager, you will answer phones, schedule patient appointments, transfer calls to radiologists, and assist referring providers.

This role requires hospital/clinic scheduling and billing experience, knowledge of medical terminology, and strong organizational skills. Bilingual English/Spanish and EPIC software familiarity are a plus.

Qualifications

• Knowledge of medical terminology and healthcare insurance procedures.
• Experience with hospital/clinic scheduling and billing.
• Experience in a busy physician practice preferred.
• Medical records experience a plus.
• EPIC software experience a plus.
• Bilingual in English/Spanish a plus.

Responsibilities

• Answer phones, relay incoming calls to appropriate parties, and assist providers by reaching the correct radiologist to answer clinical questions.
• Schedule appointments and coordinate interpreter services for scheduled appointments.
• Make reminder appointment phone calls and provide accurate directions to patients.
• Coordinate medical records requests, attorney requests and referrals from referring providers.
• Perform exam pre-authorization and insurance verification services.
• Register patients in the billing system.
• Relay urgent results from radiologists to referring providers and create appropriate documentation.
• Perform clerical duties such as filing, typing, and preparing letters and reports.

Skills

Medical terminology

Insurance procedures

Imaging billing

Quality improvement

Microsoft Office

Radiology systems

Education

High School diploma or GED

Tools

EPIC software

Job description

Skagit Radiology Inc., P.S. is seeking a detail‑oriented Front Desk and Billing Specialist in Mount Vernon, WA. Under supervision of the Clinical Support Manager, you will answer phones, schedule patient appointments, transfer calls to radiologists, and assist referring providers.

This role requires hospital/clinic scheduling and billing experience, knowledge of medical terminology, and strong organizational skills. Bilingual English/Spanish and EPIC software familiarity are a plus.