Radiology Front Desk & Scheduling Specialist

sluhn; Bethlehem (Northampton County); On-site; USD 28,000 - 36,000; Full time

Job summary

St. Luke's University Health Network in Bethlehem, PA seeks a Front Desk radiology support member to answer calls, triage messages, and coordinate scheduling for emergent radiology studies.

The role requires strong telephone and communication skills, multitasking ability, and basic medical terminology. The position involves clerical duties and patient assistance in a hospital setting.

Qualifications

• High School diploma or equivalent.
• Experience with office procedures and telephone handling.
• Medical terminology knowledge is preferred.

Responsibilities

• Answers incoming calls to the reading room and radiology front desk.
• Triage and relay messages to appropriate department personnel.
• Maintain professional telephone etiquette according to hospital policy.
• Document communications and findings in the appropriate logs.
• Adhere to downtime procedures ensuring continuity of care.
• Perform clerical tasks including filing, copying, and faxing.
• Schedule emergent radiology studies and coordinate with supervisors as needed.
• Assist with direct patient care and support family members as needed.

Skills

Telephone skills

Communication skills

Multitasking

Data entry

Medical terminology

Education

High School diploma or equivalent

Tools

EPIC system

Job description

St. Luke's University Health Network in Bethlehem, PA seeks a Front Desk radiology support member to answer calls, triage messages, and coordinate scheduling for emergent radiology studies.

The role requires strong telephone and communication skills, multitasking ability, and basic medical terminology. The position involves clerical duties and patient assistance in a hospital setting.