Radiology Front Desk & Patient Services Coordinator

Florida Medical Clinic; Tampa (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF program

Medical & dental coverage

Free virtual visits

Retirement match up to 5%

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in Radiology. The role includes patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

Ideal candidates have a High School diploma and at least six months of clerical or customer service experience. The clinic offers tuition refunds, PSLF, medical/dental/vision coverage, and generous time off.

Qualifications

• High School graduate or equivalent.
• Six (6) months’ experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres to assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
• Demonstrates competence in use of office equipment, technology, and answers telephone calls appropriately.
• Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
• Interacts with patients and families in a professional manner.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Skills

Customer service

Telephone handling

Schedule appointments

Patient registration

Data entry

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in Radiology. The role includes patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

Ideal candidates have a High School diploma and at least six months of clerical or customer service experience. The clinic offers tuition refunds, PSLF, medical/dental/vision coverage, and generous time off.