Radiology Front Desk & Patient Service Specialist

RadNet; Huntington Beach (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

Health Savings Accounts (HSA)

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet in Huntington Beach seeks a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with back-office teams to ensure smooth visits. The role emphasizes professional communication and patient-centered service in a fast-paced imaging center.

You bring strong customer service, effective communication, multitasking, and knowledge of medical terminology.

Qualifications

• High School Diploma or GED required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely care of patients.
• Safeguard patient information and property in line with policies.
• Safeguard medications on site per company policy.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities in all interactions.
• Interact diplomatically with patients, families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Adaptability

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet in Huntington Beach seeks a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with back-office teams to ensure smooth visits. The role emphasizes professional communication and patient-centered service in a fast-paced imaging center.

You bring strong customer service, effective communication, multitasking, and knowledge of medical terminology.