Radiology Front Desk & Patient Services Specialist

RadNet; Santa Ana (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Health Savings Account

Wellness dollars

401(k) match

Free imaging for family

Job summary

RadNet in Santa Ana, CA is seeking a Patient Service Representative to join a dedicated team delivering quality patient care. You will greet patients, verify insurance, collect signatures, and log co-pays while ensuring accuracy of documentation.

In a fast-paced radiology office, you will schedule appointments, orient patients to safety protocols, coordinate with back-office staff, safeguard patient information, and provide world-class service to patients, providers, and families.

Qualifications

• High School Diploma or GED required.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge preferred.

Responsibilities

• Greet and register patients.
• Verify insurance and collect patient information, signatures.
• Log co-pays and fees accurately.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff.
• Provide patient orientation for safety protocols and directions to facilities.
• Coordinate with back-office staff for timely care.
• Safeguard patient information and on-site medications.
• Respect company property and patient confidentiality.
• Interact professionally with patients and coworkers.
• Foster cooperative working relationships across teams.

Skills

Customer service

Communication

Multitasking

Computer skills

Medical terminology

Education

High School Diploma or GED

Job description

RadNet in Santa Ana, CA is seeking a Patient Service Representative to join a dedicated team delivering quality patient care. You will greet patients, verify insurance, collect signatures, and log co-pays while ensuring accuracy of documentation.

In a fast-paced radiology office, you will schedule appointments, orient patients to safety protocols, coordinate with back-office staff, safeguard patient information, and provide world-class service to patients, providers, and families.