Patient Service Rep – Radiology Front Desk

RadNet; Pasadena (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Health Savings Accounts with employer"

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet in Pasadena, CA is seeking a Patient Service Representative to greet and register patients, verify insurance and collect payments in a fast-paced imaging center.

The role focuses on world-class customer service, accurate documentation, and coordinating with back-office staff to ensure smooth scheduling and patient flow. Strong communication and computer skills are essential. Medical terminology knowledge is a plus.

Qualifications

• Front desk/customer service experience in a healthcare setting preferred.
• Ability to verify insurance and collect patient information accurately.
• Strong communication and interpersonal skills required.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance, collect signatures, and ensure documentation completeness.
• Collect co-pays and fees; answer/transfer calls; schedule or reschedule appointments.
• Provide patient orientation for prep and safety protocols; assist with directions to facilities.
• Coordinate with back-office for timely patient care; safeguard Patient Health Information.

Skills

Customer service

Communication skills

Multitasking

Computer skills

Medical terminology

Education

High School Diploma or GED

Job description

RadNet in Pasadena, CA is seeking a Patient Service Representative to greet and register patients, verify insurance and collect payments in a fast-paced imaging center.

The role focuses on world-class customer service, accurate documentation, and coordinating with back-office staff to ensure smooth scheduling and patient flow. Strong communication and computer skills are essential. Medical terminology knowledge is a plus.