Radiology Front Desk & Patient Access Specialist

Rochester Regional Health; Batavia (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate for the Batavia Medical Campus to greet patients, check-in/out, and process payments in a radiology setting. This role emphasizes friendly, patient-centered service in a fast-paced environment.

Responsibilities include patient registration, insurance verification, scheduling, and accurate data entry, with a focus on courteous communication and teamwork across departments. Daytime shifts and a collaborative work culture are available.

Qualifications

• Two year degree or equivalent combination of education and work experience.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Customer Service: Manage incoming calls, greet patients, provide directions, and schedule appointments.
• Registration & Verification: Complete registration, verify insurance eligibility, and obtain precertification/authorization when applicable.
• Billing & Payments: Collect and process payments when applicable.

Skills

Customer service

Communication skills

Computer skills

Education

Two year degree

Job description

Rochester Regional Health is seeking an Access Associate for the Batavia Medical Campus to greet patients, check-in/out, and process payments in a radiology setting. This role emphasizes friendly, patient-centered service in a fast-paced environment.

Responsibilities include patient registration, insurance verification, scheduling, and accurate data entry, with a focus on courteous communication and teamwork across departments. Daytime shifts and a collaborative work culture are available.