Patient Access & Registration Associate

RRHS; City of Rochester (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate for the Imaging Center - RGH in Rochester, NY. You will handle front-desk duties, greet patients, process payments, and support scheduling and registration processes.

The role emphasizes warm, patient-focused service and accurate data entry, with daytime shifts and full-time hours. Prior experience in healthcare reception is favored and the position is based at 1415 Portland Avenue.

Qualifications

• Two year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills are expected
• Excellent customer service and communication skills

Responsibilities

• Greet patients and manage reception duties including check-in/check-out and payments
• Register and verify patient information, schedule appointments as needed
• Provide responsive customer service and assist callers with information

Skills

Intermediate computer skills

Excellent customer service and comms

Education

2 year degree or equivalent combination of education and work experience preferred

Job description

Rochester Regional Health is seeking an Access Associate for the Imaging Center - RGH in Rochester, NY. You will handle front-desk duties, greet patients, process payments, and support scheduling and registration processes.

The role emphasizes warm, patient-focused service and accurate data entry, with daytime shifts and full-time hours. Prior experience in healthcare reception is favored and the position is based at 1415 Portland Avenue.