Radiology Admin Assistant — Patient Care & Throughput

Beth Israel Lahey Health; Woburn (MA); On-site; USD 26,000 - 35,000; Part time

Job summary

Beth Israel Lahey Health is seeking a part-time Radiology Administrative Support specialist to assist the Winchester Hospital Imaging Services. The role focuses on patient greeting, scheduling coordination, medical record upkeep, and non-clinical support to improve throughput and patient satisfaction.

Responsibilities include answering calls, processing orders in the EMR, coordinating transport, and providing information to patients and families while maintaining confidentiality and empathy in a

Qualifications

• Education: High School Diploma or equivalent.
• Experience: At least one year in an administrative support role in a patient care setting preferred.
• Must read, write and communicate effectively in English with patients, visitors and hospital staff.

Responsibilities

• Provide administrative support to the radiology department to ensure efficient patient flow.
• Greet patients and families and assist them in navigating the department.
• Answer phones, route calls, and pass messages to appropriate staff.
• Process orders in the electronic medical record system and clarify unclear requests with clinical staff.
• Coordinate patient transportation and prepare patients for exams as needed.
• Maintain patient records and perform general data entry as directed by supervisors.

Skills

Basic computers

English fluency

Customer service

Keyboard skills

Education

High School Diploma

Job description

Beth Israel Lahey Health is seeking a part-time Radiology Administrative Support specialist to assist the Winchester Hospital Imaging Services. The role focuses on patient greeting, scheduling coordination, medical record upkeep, and non-clinical support to improve throughput and patient satisfaction.

Responsibilities include answering calls, processing orders in the EMR, coordinating transport, and providing information to patients and families while maintaining confidentiality and empathy in a