Racquet Sports Pro Shop Manager & Coach

ProTennisJobs.com; Durham (NC); Sur place; USD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

401(k) and PTO

Résumé du poste

Hope Valley Country Club in Durham, North Carolina seeks a Racquet Professional & Pro Shop Manager to balance on-court and off-court duties. Lead pro shop operations, expand pickleball and junior programs, and deliver exceptional member experiences.

The role is full-time with a mix of administrative and on-court duties, including lessons, events, and program development in a member-driven environment.

Qualifications

• 2-3 years of retail management experience in clubs or sports environments.
• PTR, USTA, or PPR Level 2+ certification.
• Strong tennis and pickleball knowledge and coaching ability.
• Excellent communication and interpersonal skills.
• Ability to organize and manage programs and events.
• Willingness to work evenings, weekends, and holidays.
• Proficiency with POS systems and Microsoft Office.

Responsabilités

• Provide concierge-level member and guest service.
• Oversee retail operations including merchandise, inventory, and visual merchandising.
• Recruit, train, and supervise part-time pro shop staff.
• Manage racquet stringing, paddle repair, demos, and resale of gear.
• Coordinate with maintenance and housekeeping for facility needs.
• Assist with tournaments, leagues, exhibitions, and social events.
• Promote club programming through displays and communications.
• Prepare and monitor annual pro shop budget and records.
• Ensure compliance with club policies and procedures.
• Lead tennis/pickleball lessons and expand programming.

Connaissances

Retail management

Customer service

Team supervision

POS systems

Microsoft Office

Communication

Program & event management

Tennis & pickleball knowledge

Scheduling

Flexibility

Formation

PTR/USTA/PPR Level 2 certification

Outils

Clubessential POS

Microsoft Office Suite

Description du poste

Hope Valley Country Club in Durham, North Carolina seeks a Racquet Professional & Pro Shop Manager to balance on-court and off-court duties. Lead pro shop operations, expand pickleball and junior programs, and deliver exceptional member experiences.

The role is full-time with a mix of administrative and on-court duties, including lessons, events, and program development in a member-driven environment.