Provides exceptional and complete customer service, whileensuring the security, safety and well-being of the Company'spatrons, licensees, employees and assets. Adheres to all Companyservice and operating standards, and fully complies with federal,state and local regulations.
- Acts as a service 'ambassador' on property. Demonstrates ahigh quality courtesy, helpfulness, and professionalism at alltimes.
- Performs specific security duties in accordance withestablished procedures, to protect Parx Racing patrons, licensees,employees, facilities, grounds, property and assets.
- Responsible for property access control to the backstretch atspecific gates. The Security Officer is required to scanlicensees’ Racing Licenses and Vehicle Stickers at the gates andapprove/deny entry to individuals.
- Responsible to conduct barn and building walks on swing andgrave shifts.
- Responds immediately to emergencies to give necessaryassistance to patrons, licensees, employees, and to protect thecompany's assets relative to fire, theft or burglary, assault andother security issues.
- Follows procedures for activities including fire prevention,traffic control, protecting and patrolling the property, andinvestigations of accidents and suspected criminal activities.
- Participates in testing and implementing emergency procedures,evacuation plans, etc. on a regular basis.
- Works in partnership with the Surveillance Department toensure protection of patrons, licensees, employees, and companyfunds and assets.
- Prepares reports as required and directed by Security management.
- Maintains crowd control and traffic flow on and around the property.
- Handles patron/licensee complaints, and solicits the supportof a supervisor as necessary.
- Performs all other duties as assigned
We are proud to be an EEO/AA employer M/F/D/V. We maintain adrug-free workplace and perform pre-employment substance abuse testing.
Experience and Skills
- High School Diploma or GED required.
- Must have excellent customer service skills, and strongteamwork skills.
- Must have ability to handle stressful, volatile situationswith poise and confidence.
- Must be willing and able to work inside and outside in theelements. Must be able to run, walk, stand, bend, kneel, stretch,push, pull, lift, and carry weight for a full eight (8) hour shift.
- Must be able to work all shifts, and weekends/holidays/bigrace days as required.
- Must be able to communicate effectively in English, bothverbally and through written communications. Must be knowledgeableof state and local laws and regulations.
CompanyBenefits include (please note that some are reservedfor Full Time Team Members only):
- Medical/Dental/Vision after 90 days of continuous full time service
- Paid Time off (Vacation, Sick, Holidays)
- 401K with partial company match(after 6 months of employment –both FT and PT)
- Short and Long Term Disability (after a qualifying period)
- Employee Dining Room
- Free Uniforms and Parking
- Bright Funds Charitable Match program
- Team Member Assistance Fund
- Tuition Reimbursement
- Appreciationand CelebrationEvents
- Fun Company Swag
This is not a comprehensive list of benefits offered.