SECURITY OFFICER

PENN Entertainment, Inc.; Texas; Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

PENN Entertainment, Inc. is seeking a Security Officer to patrol the racetrack areas and respond to incidents, ensuring safety for guests and staff. The role requires vigilance, strong communication, and the ability to handle emergencies calmly.

Applicants should have a high school diploma, a TX driver’s license, and security licenses (TXRC Level 2), plus CPR and Bloodborne Pathogen training. Night and weekend availability is essential for this position.

Qualifications

• High school diploma or equivalent required.
• TX driver’s license and security licenses (TXRC Level 2) required.
• CPR certification and Bloodborne Pathogen training required.
• Available to work nights and weekends.

Responsabilités

• Patrols the racetrack and surrounding areas on foot and vehicle to deter suspicious activity.
• Responds to disturbances and alarms to ensure a safe and comfortable environment for guests and team members.
• Operates Security Dispatch and maintains logs as needed.
• Produces detailed reports on security incidents and related activities.
• Attends all departmental, company, and safety training programs.

Connaissances

Customer service

Communication

Conflict resolution

Mediation

Reporting

Attention to detail

Formation

High school diploma

Description du poste

Introduction

...

Overview

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Responsibilities

• Adheres to all departmental and company policies and procedures regarding guest service standards.
• Provides continuous patrol by foot and vehicle of the racetrack surrounding areas owned by the company as needed to address any suspicious activity or other concerns.
• Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.
• Addresses any type of medical situation on property and ensures proper emergency contacts are notified if necessary.
• Operates Security Dispatch as needed, including but not limited to maintaining key control, and maintaining all logs required in the Dispatch Center.
• Provides superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.
• Assists leadership and prepares detailed reports on Security
• Related incidents that occur on company property.
• Attends all departmental, company, and safety/first aid training programs as scheduled.
• Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.
• May assist in the handling of horses.
• Checks identification of all persons that appear to be under 21 years of age.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• High school diploma or equivalent required.
• Must possess and maintain a driver's license.
• Must have or obtain TXRC and Level 2 Security licenses, CPR certification, and Bloodborne Pathogen training.
• Must be available to work nights and weekends.
• Excellent customer service, communication, conflict resolution, mediation, and organizational skills.
• Fluent in English, with strong writing skills and the ability to prepare clear, accurate reports.
• Proficient in Microsoft Office and able to maintain confidentiality and professionalism.
• Ability to identify and respond quickly to conflicts, handle emergencies, remain calm under pressure, and protect oneself and others in combative situations.
• Physically able to run on level surfaces and navigate stairs.
• Strong interpersonal skills with the ability to work collaboratively, resolve issues diplomatically, and maintain a proactive, high-energy approach.