RA Supervisor

Lifeways, Inc.; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401K with company match

Paid Time Off

Job summary

Lifeways, Inc. is seeking a qualified supervisor to lead residential and medical staff, ensuring compliant care and safety across our facilities.

You will supervise onboarding, ongoing training, and competency checks in crisis de-escalation, trauma-informed care, medication administration and infection control. Three years in SUD treatment with leadership experience is required, along with CADC or nursing licensure or ability to obtain within 18 months.

Qualifications

• Associate or bachelor’s degree in human services, social sciences, or related field.
• 3 years direct experience in a substance-use-disorder treatment setting with 1 year in supervisory/lead role.
• Oregon CADC or Nursing license (LPN/RN) or ability to obtain within 18 months of hire.
• Must pass criminal background check and tuberculosis screening.
• Current CPR/First Aid and AVADE certification or ability to obtain within 90 days.

Responsibilities

• Provide direct supervision, coaching and feedback to Residential Associates and Medical Associates.
• Observe resident interactions and ensure adherence to house rules with timely feedback.
• Onboard, train and assess staff competency in crisis de-escalation and safety protocols.
• Provide monthly 1:1 and group supervision; maintain cross-shift communication.
• Draft and adjust 24/7 staff schedules; approve PTO and arrange call-in replacements.
• Oversee shift reports, MARs, and ensure accurate documentation.
• Monitor census and bed status; enforce safety protocols.
• Track KPIs and prepare monthly leadership summaries.
• Serve as first-line resource; participate in on-call rotation.
• Lead facility safety inspections, drills and quality-improvement initiatives.

Skills

Direct supervision

Coaching

Crisis de-escalation

Trauma-informed care

Safety protocols

On-call rotation

Staff scheduling

Education

Associate degree in human services

Bachelor’s degree in related field

CADC certification or Nursing license (LPN/RN)

CPR/First Aid & AVADE certification

Tools

AVADE certification

CPR/First Aid

Job description

Benefits offered:

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Flexible Spending Account
• Health Savings Account
• Life Insurance, AD&D - Company Paid
• Short Term Disability- Company Paid
• Long Term Disability
• Supplemental Life Insurance
• 401K Retirement Plan (Traditional or ROTH) with Company Funded company match up to 6%
• Retirement and Financial Planning Services
• Shift differential incentives
• Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
• We provide professional development to enhance various skills, certifications, and continuing education
• Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us and have opportunities
• Paid Time Off (amount depends on years of service)
• Sick Leave for part-time staff
• (11) Paid Holidays
• Tuition reimbursement program
• Commuter Mileage Incentive
• Cell phone reimbursement
• Clinical Supervision
• Wellness Program reimbursement
• Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Provide direct administrative supervision, coaching and performance feedback to Residential Associates (RAs), Medical Associates (MAs), and relief staff.
• Observe resident interactions, documentation practices and adherence to house rules. Deliver timely, constructive feedback to subordinates.
• Conduct onboarding, ongoing training and competency checks for subordinates on crisis de-escalation, trauma-informed care, medication pass, infection control, and safety protocols.
• Provide individual and group supervision every 30 days for RAs and MAs. Maintain clear, professional communication channels across all shifts.
• Draft, post, and continually adjust 24/7 staff schedule to ensure adequate coverage, approving PTO and arranging call-in replacements as needed.
• Oversee shift reports, incident logs, shift duties, medication administration records (MARs); verify accuracy and timeliness.
• Monitor resident census and bed status, bed changes, and engagement in safety protocols.
• Track key performance indicators (e.g. occupancy, completion rates, incident trends) and prepare monthly summaries for leadership.
• Serve as first-line resource for on-shift questions, participate in on-call rotation as assigned.
• Lead facility safety inspections, emergency drills, and quality improvement initiatives.

Qualifications

Required:

• Associate or bachelors degree in human services, social sciences, or related field
• OR equivalent combination of education and SUD-specific experience
• Three (3) years direct experience in a substance-use-disorder treatment setting, including one (1) year in a supervisory or lead capacity
• Oregon CADC or Nursing license (LPN, RN) or ability to obtain within 18 months of hire
• Must pass a criminal background check
• Tuberculosis screening
• Current (or obtain within 90 days of hire) CPR/First Aid, AVADE certification

Preferred:

• CADC-II or CADC-III
• Experience overseeing 24/7 residential operations and electronic health-record documentation
• Formal training in Trauma-Informed Care, Medication Service Level II, or CPI/Non-violent Crisis Intervention