RA Supervisor

Paycom - ATS; Oregon; Hybrid; USD 61,000 - 70,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401K Retirement Plan (Traditional or R

Company match up to 6%

Paid Time Off

Job summary

Paycom - ATS Ontario, OR is seeking a Supervisor to oversee Residential Associates and Medical Associates in a 24/7 residential care setting. The role emphasizes coaching, compliance with house rules, and supervising staff across shifts.

The ideal candidate has 3+ years in substance-use-disorder treatment with supervisory experience, plus CPR/First Aid and AVADE certification. CADC/Nursing license preferred; opportunity for professional development and benefits.

Qualifications

• Associate or bachelor’s degree in human services, social sciences, or related field, or equivalent combination with SUD experience.
• Three years direct experience in a substance-use-disorder treatment setting, including one year in a supervisory role.
• Must pass criminal background check; TB screening; CPR/First Aid; AVADE certification.
• Preferred: Oregon CADC or nursing license (LPN or RN) or ability to obtain within 18 months; experience overseeing 24/7 residential operations and EHR documentation; Trauma-Informed Care training.

Responsibilities

• Provide direct administrative supervision, coaching and performance feedback to Residential Associates and Medical Associates.
• Observe resident interactions and adherence to house rules; deliver timely feedback.
• Conduct onboarding and ongoing training and competency checks.
• Provide 30-day individual and group supervision for staff.
• Draft and adjust 24/7 staff schedule; approve PTO and arrange call-in replacements.
• Oversee MARs, incident logs, bed status, safety protocols.
• Track KPIs and prepare monthly leadership summaries.
• Serve as first-line on-shift resource and participate in on-call rotation.
• Lead safety inspections, emergency drills and quality improvement initiatives.

Skills

Supervisory experience

Coaching and feedback

Crisis de-escalation

Documentation practices

Shift scheduling

Education

Associate or bachelor’s degree in human services

SUD-specific experience

Oregon CADC or nursing license (LPN/RN)

Tools

AVADE certification

Job description

# RA SupervisorOntario, OR 97914## OverviewSalary Range$29.79 - $29.79 Hourly## Description**Benefits offered:*** Medical Benefits* Dental Benefits* Vision Benefits* Flexible Spending Account* Health Savings Account* Life Insurance, AD&D - Company Paid* Short Term Disability- Company Paid* Long Term Disability* Supplemental Life Insurance* 401K Retirement Plan (Traditional or ROTH) with Company Funded ***company match up to 6%**** Retirement and Financial Planning Services* Shift differential incentives* Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)* We provide professional development to enhance various skills, certifications, and continuing education* Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us and have opportunities* Paid Time Off (amount depends on years of service)* Sick Leave for part-time staff* (11) Paid Holidays* Tuition reimbursement program* Commuter Mileage Incentive* Cell phone reimbursement* Clinical Supervision* Wellness Program reimbursement* Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES** (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)* Provide direct administrative supervision, coaching and performance feedback to Residential Associates (RAs), Medical Associates (MAs), and relief staff.* Observe resident interactions, documentation practices and adherence to house rules. Deliver timely, constructive feedback to subordinates.* Conduct onboarding, ongoing training and competency checks for subordinates on crisis de-escalation, trauma-informed care, medication pass, infection control, and safety protocols.* Provide individual and group supervision every 30 days for RAs and MAs. Maintain clear, professional communication channels across all shifts.* Draft, post, and continually adjust 24/7 staff schedule to ensure adequate coverage, approving PTO and arranging call-in replacements as needed.* Oversee shift reports, incident logs, shift duties, medication administration records (MARs); verify accuracy and timeliness.* Monitor resident census and bed status, bed changes, and engagement in safety protocols.* Track key performance indicators (e.g. occupancy, completion rates, incident trends) and prepare monthly summaries for leadership.* Serve as first-line resource for on-shift questions, participate in on-call rotation as assigned.* Lead facility safety inspections, emergency drills, and quality improvement initiatives.## Qualifications*Required:** Associate or bachelor’s degree in human services, social sciences, or related field* **OR** equivalent combination of education and SUD-specific experience* Three (3) years direct experience in a substance-use-disorder treatment setting, including one (1) year in a supervisory or lead capacity* Must pass a criminal background check* Tuberculosis screening* Current (or obtain within 90 days of hire) CPR/First Aid, AVADE certification*Preferred:** Oregon CADC or nursing license (LPN or RN), or ability to obtain within 18 months of hire.* Experience overseeing 24/7 residential operations and electronic health-record documentation* Formal training in Trauma-Informed Care, Medication Service Level II, or CPI/Non-violent Crisis Intervention