RESIDENTIAL ASSOCIATE

Catholic Charities; City of Rochester (NY); On-site; USD 26,000 - 29,000; Full time

Job summary

Catholic Charities Family and Community Services (CCFCS) seeks a full-time role to maintain a safe, therapeutic environment for residents, under supervision, through medication management and activity coordination. The position emphasizes confidential care and trauma‑informed practices.

The role requires a high school diploma or GED, a valid NYS driver’s license, and experience with substance use/mental health services; Spanish bilingual abilities are preferred.

Qualifications

• Minimum of High School Diploma or GED preferred.
• Valid and clean NYS Driver’s License.
• Experience working with substance use disorder clients and/or mental health services preferred.
• Bilingual in Spanish is also preferred.

Responsibilities

• Monitors residents to assure a safe therapeutic environment.
• M ake hourly visual contact with residents and document observations.
• Monitor and support residents’ efforts in maintaining their comprehensive treatment plans.
• Provides medication observation and monitoring per established protocols.
• Completes and maintains all necessary documentation in compliance with agency and regulatory standards.

Skills

Bilingual Spanish

SUD/mental health experience

Education

High School Diploma or GED

Job description

Description

We are Hiring!

Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences.

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Employment Type: Full-Time

Schedule: M-F. 2:30-10:30p

Salary: $19.25-19.75 DOE(w/.75 increase upon med certification)

Top Benefits and Perks:

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Qualifications

Education:

Minimum of High School Diploma or GED preferred.

Credentials:

Valid and clean NYS Driver’s License.

Experience:

Experience working with substance use disorder clients and/or mental health services preferred.

Bilingual in Spanish is also preferred.

Equivalent Combination of education and experience will be considered.

About the role:

Under general supervision, provides a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Key Responsibilities

• Monitors residents to assure a safe therapeutic environment.
• Makes hourly visual contact with residents and documents in client observation record
• Monitor and support residents’ efforts in maintaining their comprehensive plan for admission, ongoing treatment and discharge of transfers.
• Implements recreational activities as created by the vocational specialist or residential team.
• Cover non-clinical psychoeducational groups as needed
• Observes peer led activities
• Provides transportation when needed
• Conducts room and personal belonging searches to ensure the safety of the environment and program participants.
• Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions
• Provides conflict management to residents as needed
• Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification
• Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion.
• Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift
• Carries out emergency procedures to assure safety of residents and staff when required.
• Notifies Residence Manager of any emergency situations immediately.
• Conducts monthly fire drills.
• Engages security system.
• Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage
• Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards.
• Enters shift notes into electronic client record database per each scheduled shift
• Completes group notes into electronic client record database by the end of each shift
• Completes incident reports, documenting any unusual incidents or situations as needed.