R.O. - Assistant General Manager

capitalvacations; Branson (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off and Paid Holidays

Career Growth

Medical/Dental with employer contribu​

Voluntary Life Insurance

Disability Insurance

Aflac Insurance

Company-paid life insurance and long‑t

401 (k) retirement plan

Travel Perks to Resort Locations

Company Perks Program

Job summary

Capital Vacations is seeking an Assistant General Manager to oversee day-to-day operations at our resort. You will coordinate Front Office, Maintenance, and Housekeeping, support payroll processes, and help ensure guest satisfaction.

Ideal candidates have 5+ years in hospitality or an associate degree in hospitality management, strong Microsoft Office skills, and the ability to multitask in a fast-paced environment. A bachelor’s degree is preferred and travel perks are included.

Qualifications

• Associate’s degree in Hospitality Management or 5+ years of relevant experience.
• Minimum of five (5) years in the hospitality industry.
• Knowledge and proficiency in Microsoft Office.
• Knowledge and ability to use all basic office equipment.
• Multitask-oriented, organized and able to set priorities.

Responsibilities

• Assists in coordinating Board functions with the General Manager.
• Oversees operations of Front Office, Maintenance, Housekeeping, etc.
• Manages payroll processing and PTO approvals in GM’s absence.
• Coordinates with department heads to ensure smooth operations.
• Reviews and negotiates vendor agreements as directed by the General Manager.
• Documents and processes money due to owners through the owner rental program.

Skills

Multitasking

Office software

Education

Associate degree in Hospitality Management

Bachelor’s degree in Hospitality Management

Tools

Microsoft Office

Job description

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• 401 (k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?

The Assistant General Manager provides services essential to the mission of the organization and the day-to-day operations of the Resort.

What you're great at

• Responsibilities listed may not apply to all locations
• Assists in coordinating all Board related functions with General Manager
• Assists the General Manager with all operational projects
• Functions as the resort exchange company coordinator and is familiar with all rules governing the systems and the various programs available to owners
• Is responsible for after hour calls relating to resort issues as needed
• Supervises and coordinates all operations of theResorts’ departments as applicable to the Resort (Front Office, Maintenance, Housekeeping, etc.)
• Supervises the assignment of rooms; pre-blocks and assigns all V.I.P. and special room requests daily
• Assists with the processing of payroll, completing time edits, approving PTO request and submission in the absence of the General Manager
• Coordinates with all department heads in all pertinent information to ensure a smooth-running operation
• Controls all guests’ vouchers and accuracy of the room or guests’ folios
• Aids guests with inquiries, requests, and complaints
• Requisitions supplies and equipment for the Front Office/Admin and maintains a monthly inventory of supplies
• Disciplines subordinates when necessary
• Assists in training new team members
• Codes and processes payables for review by management
• Researches all Accounting related questions, discrepancies, and processes information promptly
• Contacts and negotiates vendor agreements as directed by the General Manager
• Coordinates and assists general Manager with the implementation of all policies and procedures for staff
• Is responsible for documenting, verifying and processing money due to the owners through the owner rental program
• Performs multi-purpose tasking within the guidelines set forth by Capital Vacations
• Complies with all Capital Vacations policies and procedures
• Performs all other related duties and tasks as assigned

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect

At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:

Here’s what you have already achieved

• Associate’s degree in Hospitality Management, Bachelor’s degree preferred, or in place of a degree, 5+ years of relevant experience
• Minimum of five (5) years in the hospitality industry
• Knowledge and proficiency in Microsoft Office
• Knowledge and ability to use all basic office equipment
• Multitask-oriented, organized and able to set priorities