R&D Software Technician — Medical Devices Lab

Laborie; Portsmouth (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, Vision

401k Retirement Plan with CompanyMatch

Parental Leave and Adoption Services

Health and Wellness Programs andEvents

Job summary

Laborie is seeking a Software Technician to support software development, systems engineering, and DVE teams by installing, configuring, maintaining, and verifying software and test environments for medical devices. The role ensures environments remain compliant, operational, and available for project timelines.

The ideal candidate has an associate degree and 2+ years of experience with Windows systems, hardware/software troubleshooting, and documentation in a regulated environment.

Qualifications

• Associate degree or equivalent in IT/CS/electronics.
• 2+ years supporting computer systems or technical laboratory environments.
• Strong working knowledge of Windows operating systems and standard software installation practices.
• Experience configuring and troubleshooting computer hardware, software applications, and peripheral devices.
• Experience working in regulated environments (medical device or healthcare) preferred.

Responsibilities

• Install, configure, and maintain Microsoft Windows and other operating systems on development, test, and production‑support computers.
• Install, update, and validate software applications used by Software Development, Systems Engineering, and DVE teams.
• Prepare, configure, and maintain medical device test systems and associated computer hardware.
• Troubleshoot software installation issues, operating system problems, and computer configuration issues.
• Maintain and organize laboratory computers, peripherals, and test equipment to ensure reliable operation.
• Assist engineers with software deployment activities and setup of test environments.
• Execute approved test protocols and document test results accurately and completely.
• Support verification and validation activities by operating test equipment and collecting test data.
• Coordinate software installations and updates on medical devices used in development and testing activities.
• Monitor inventory levels of disposables, accessories, and consumables required for testing activities and maintain adequate stock throughout the year.
• Coordinate procurement requests for testing supplies and consumables as required.
• Support Quality Management System (QMS) processes, including document routing, review coordination, and release activities.
• Maintain records related to software installations, equipment maintenance, inventory, and testing activities.
• Ensure compliance with company procedures, quality requirements, and applicable medical device regulations.

Skills

Windows OS

Software installation

Documentation & record keeping

Communication skills

Education

Associate degree in IT / Computer Technology / Electronics Technology

Tools

Microsoft Office

Laboratory/test equipment

Job description

Laborie is seeking a Software Technician to support software development, systems engineering, and DVE teams by installing, configuring, maintaining, and verifying software and test environments for medical devices. The role ensures environments remain compliant, operational, and available for project timelines.

The ideal candidate has an associate degree and 2+ years of experience with Windows systems, hardware/software troubleshooting, and documentation in a regulated environment.