R&D Field Account Manager Strategic Accounts

Sartorius North America; Epsom (NH); On-site; USD 81,000 - 122,000; Full time

Benefits offered by this job

Personal and Professional Development

Remote options

Comprehensive onboarding

Welcoming culture and international 협업

Job summary

Sartorius North America is seeking an R&D Field Account Manager in the UK-based, highly global Sartorius organization to drive early-stage value creation with biopharma strategic accounts. You will engage with R&D sites, support technology seeding, and help accelerate molecule development and production processes.

The role focuses on strategic accounts, with frequent travel across Europe and the UK, remote-based work from home in proximity to Billingham, and collaboration with cross-functional

Qualifications

• Degree in Life Sciences or comparable field.
• Strong customer-facing experience in biopharma environments.
• Ability to operate credibly in scientific environments and translate needs into validation paths.
• Willingness to travel >50% and fluent English.

Responsibilities

• Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access and early visibility of programs.
• Enable timely technology seeding and opportunity creation.
• Identify early-stage tech seeding opportunities and translate needs into concrete use cases with cross-functional experts.
• Drive validation of technologies through process and product trials with the customer, including scale-up/down and manufacturing-sensitive validation.
• Support pilot and clinical-phase trials by enabling scale-up/down validation and process optimization in collaboration with Product Development, Tech Transfer, and CMOs.
• Monitor the new process landscape within the account and flag changes, risks, and implications to stakeholders.
• Execute structured handovers of validated programs to the commercial scope with maps, evidence, and next actions.

Skills

Customer-facing experience

R&D context understanding

English fluency

Travel willingness

Education

Bachelor’s degree in Life Sciences or related field

Tools

SFDC (Salesforce)

Job description

Be part of our Sales department to drive early stage seeding strategy.

Join our Sales team as an R&D Field Account Manager Strategic Accounts and play a key role in driving early - stage value creation through deep engagement with customer R&D sites. By building trusted relationships, supporting technology validation, and creating visibility of molecule and process development activities you will help accelerate the development and production of innovative therapies for better health for more people.

The team consists of 5 people and we're looking forward to shaping the future with you.

Your main focus will be a key strategic biopharma account based in Billingham, with occasional travel to Ireland, Belgium, the Netherlands and Denmark to support additional strategic accounts. Based from home, ideally close to Billingham, you will become part of a team of 5 dedicated professionals who look forward to shaping the future together with you.

Grow with Us - Your Responsibilities

• Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions
• Enable timely technology seeding and opportunity creation
• Identify and prioritize earlystage technology seeding opportunities by translating R&D process needs and discoverystage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future longterm value beyond existing business
• Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scaleup / scaledown and manufacturingsensitive validation where applicable, applying a processconsultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption
• Support pilot and clinicalphase (Phase I-III) process and product trials by enabling scaleup / scaledown validation, process optimization, and manufacturingsensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs
• Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders
• Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actions

What will convince us

• Degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
• Strong experience in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts
• Industry experience within R&D in bioprocessing, upstream or downstream process or purification or filtration is a plus
• Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
• Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
• Strong stakeholder management across customer R&D networks and internal matrix teams
• High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for datadriven sales steering
• Fluent English
• Willing to travel >50% as this role is heavily focused on external customers

In order to commence working with us, the successful candidate must have the right to work in the UK.

What we offer

Asa growing globallife science company, stock listed on the MDAX and TecDAX, Sartorius offers a wide range of benefits:

• Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings and coaching for managers
• Work-life Balance: Remoteoptions
• Making an impact right from the start: Comprehensive onboarding, including a virtual online platform-even before joining, Welcome Workshops, "buddy" as point of contact
• Welcoming Culture: Mutual support,team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomennetwork
• Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services

Attractive Working Conditions

• 37.5 hours working week
• 25 days annual leave plus public holidays
• Annual option to buy, sell or carry over annual leave
• Free parking on site
• Free hot and cold drinks

Health & Wellbeing

• Competitive benefits package, including:
  • Private Medical Insurance
  • Private Dental Insurance
  • Group Life Assurance
  • Travel Insurance (Employee Paid)
  • Salary Sacrifice Health Assessment Service
  • Salary Sacrifice Cycle to Work Scheme

Planning Ahead For Your Future

• Group Personal Pension Plan
• Group Income Protection
• Salary Sacrifice Will Writing Service

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.