Quote & Sales Support Specialist

Central Moloney; Pine Bluff (AR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company-paid Medical and Dental Ins.

Life Insurance

401(k) and Retirement Plan

Advancement Opportunities Within the</

Supportive Team Culture

Job summary

Central Moloney in Pine Bluff, AR is seeking a Product Sales Specialist in the Sales department. This role supports the quotes process by reviewing customer requests and coordinating with engineering to ensure accuracy before bids are approved.

The position involves handling purchase orders, maintaining blanket agreements, and providing strong customer service via phone and email. It offers training in a small team within a manufacturing environment.

Qualifications

• High school diploma or equivalent required.
• 1-3 years prior sales support experience preferred.
• Ability to read and retain detailed information from sales contracts.
• Strong organizational skills and ability to multi-task.
• Excellent computer skills with advanced knowledge of MS Excel.
• Experience with customer portals and order tracking systems.
• Customer service/relationship experience.
• Dedication to providing great customer service.
• Strong communication skills with ability to compose formal responses to customers via letter writing and email.

Responsibilities

• Read and interpret customer specifications to prepare accurate quotations.
• Provide excellent customer service via email and phone.
• Navigate customer portals for online bids, purchase orders, and reporting.
• Collaborate with engineering on transformer designs for purchase orders and blanket agreements.
• Maintain blanket orders, including updating quarterly escalations in AS400/Syteline as well as manually within the contract.
• Process purchase orders for system entry.
• Review terms and conditions of the spot quotes.
• Assist sales department with updates and responses to customer questions.
• Maintain organized filing systems.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Attention to detail

Education

High school diploma or equivalent

Tools

MS Excel

AS400/Syteline

Customer portals

Order tracking systems

Job description

Central Moloney in Pine Bluff, AR is seeking a Product Sales Specialist in the Sales department. This role supports the quotes process by reviewing customer requests and coordinating with engineering to ensure accuracy before bids are approved.

The position involves handling purchase orders, maintaining blanket agreements, and providing strong customer service via phone and email. It offers training in a small team within a manufacturing environment.