Quick Service Assistant Manager - Tropical Cafe'

Workstream; Oxford (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

Workstream is looking for a Quick Service Assistant Manager at Tropical Smoothie Café in Oxford, Connecticut. The role involves managing cafe operations, overseeing sales growth, and providing excellent customer service. Key qualifications include managerial experience in the restaurant field, skills in recruiting and training staff, and basic computer proficiency. Join our team to help create a vibrant and customer-focused dining environment.

Qualifications

• Managerial experience in the restaurant or fast-casual field preferred.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence.
• Basic computer skills, including Microsoft Word, Excel, and Outlook.

Responsibilities

• Monitor sales growth & cost control to meet profit goals.
• Exceed customer expectations to build brand loyalty.
• Maintain sanitation & appearance standards.
• Stay updated on marketing & promotional materials.
• Execute marketing & sales programs.
• Cultivate relationships in the business community.

Skills

Managerial experience in the restaurant or fast-casual field

Experience in recruiting, hiring, training & developing employees

Experience in growing sales & providing excellent customer service

Basic computer skills (Microsoft Word, Excel, Outlook)

Job description

Quick Service Assistant Manager - Tropical Cafe'

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

Requirements:

• Managerial experience in the restaurant or fast-casual field preferred.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house.
• Nice to have a proven track record of managing cost of goods & labor.
• Basic computer skills, including Microsoft Word, Excel and Outlook.

Duties & Responsibilities:

• Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
• Maintains & exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
• Communicates & stays updated on all marketing & promotional materials.
• Executes marketing & sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.