Quick Service Assistant Manager - Tropical Cafe'

Workstream; Milford (CT); On-site; USD 28,000 - 36,000; Full time

Job summary

Tropical Smoothie Café in Milford, CT is seeking a Crew Leader with a focus on operations and people development. This role emphasizes coaching staff, driving sales, controlling costs, and delivering outstanding customer service in a fast-casual environment.

You'll monitor performance, support local store marketing, maintain sanitation standards, and represent the brand with professionalism. Prior managerial experience preferred; strong communication and computer skills are needed.

Qualifications

• Managerial experience in restaurant/fast-casual preferred.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in front and back of house.
• Basic computer skills: Word, Excel, Outlook.

Responsibilities

• Monitor sales growth & cost control against budget and performance to meet profit goals.
• Maintain and exceed customer expectations to build brand loyalty.
• Present a consistent, professional image by maintaining sanitation & appearance standards.
• Communicate and stay updated on marketing & promotional materials.
• Execute marketing & sales programs following guidelines.
• Build cafe sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Skills

Managerial experience

Recruiting

Training

Sales growth

Customer service

Cost control

Computer skills (Word/Excel/Outlook)

Verbal & written communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

Requirements:

• Managerial experience in the restaurant or fast-casual field preferred.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house.
• Nice to have a proven track record of managing cost of goods & labor.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal & written communication skills.

Duties & Responsibilities:

• Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
• Maintains & exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
• Communicates & stays updated on all marketing & promotional materials.
• Executes marketing & sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.

https://www.tropicalsmoothiecafe.com/

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.