General Manager

Workstream; Bluffton (SC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Excellent pay with bonus opportunities

Paid time off

Discounts on smoothies and food

Paid training

Job summary

Workstream is seeking a Café Manager in Bluffton, SC, who promotes a vibrant work environment and engages with both customers and employees. This role involves overseeing daily operations, ensuring excellent customer service, and fostering employee development.

The successful candidate will have at least 3 years of managerial experience, a passion for food service, and the ability to create a positive atmosphere that reflects our brand values. Competitive pay and benefits are included.

Qualifications

• 3 years of managerial experience in the restaurant or fast-casual field.
• Experience recruiting, hiring, training, and developing employees.
• Experience in growing sales and providing excellent customer service.

Responsibilities

• Interact with crew members and customers with a fun and welcoming attitude.
• Recruit, interview, and hire team members to ensure adequate staffing levels.
• Oversee training and provide continuous positive feedback for team members.
• Manage daily operations like product prep and cleaning duties.
• Monitor sales growth and cost control of the café.

Skills

Positive work environment

Energy and enthusiasm

Customer service

Managerial skills

Job description

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Café Managers are key to delivering on this promise which is driven by the Tropical Smoothie Café values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better.

We are looking for Managers who:

• Value a positive work environment
• Bring energy and a smile to work every day
• Enjoy serving guests and meeting new people
• Want to work in a culture that promotes continued development of management skills
• Help team members realize their full potential

A successful manager lives and promotes our company’s culture and values while leading day-to-day café operations. For immediate consideration, please submit your application today!

DUTIES & RESPONSIBILITIES

• Interacts with crew members and customers with a fun and welcoming attitude
• Recruits, interviews, and hires team members to ensure adequate staffing levels
• Oversees training and provides continuous positive feedback for team members
• Creates weekly work schedules and manages scheduling conflicts for all team members
• Manages and delegates daily functions of the café including product prep, making food and smoothies, serving customers, and completing daily and weekly cleaning duties
• Manages ordering and inventory for all products
• Monitors sales growth and cost control of the café against the budgeted expectation and historical performance
• Communicates and stays updated on all marketing and promotional materials
• Maintains and exceeds customer expectations to build brand loyalty
• Ensures maintenance of equipment and facilities through the use of a preventative maintenance program
• Presents a consistent, professional image of the café and crew by maintaining all cleanliness and appearance standards
• Follows all safety and security policies set by the brand
• Ensures food quality and 100% customer satisfaction

BENEFITS

• Excellent pay with bonus opportunities
• Paid time off
• Discounts on amazing smoothies and food
• Paid training

PREFERRED EXPERIENCE

• 3 years of managerial experience in the restaurant or fast-casual field
• Experience recruiting, hiring, training and developing employees
• Experience in growing sales and providing excellent customer service