Quick Lane Service Advisor — High Earnings & Career Growth

Chapman Bell Rd. Mazda; Chandler (AZ); On-site; USD 60,000 - 125,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Team environment

Employee discounts

Volunteer programs

Closed Sundays

Job summary

Freeway Chevrolet in Chandler, AZ seeks a Quick Lane Service Advisor to educate customers on routine maintenance and service options. You will work with Express Technicians and parts staff to ensure a smooth service experience and timely communications from start to finish.

The role emphasizes customer service, sales ability, and accurate repair orders, with a supportive team and a strong emphasis on customer satisfaction. Scheduling and efficiency are key to success.

Qualifications

• Minimum 1 year of customer service or sales experience.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Schedule, confirm, and prepare for customer appointments.
• Determine vehicle service needs based on concerns and inspections.
• Educate customers on maintenance and services.
• Write repair orders with clear cost and time estimates.
• Obtain customer authorization for services.
• Process payments and close repair orders.
• Communicate with technicians and parts staff to ensure timely work.
• Keep customers informed of service status and recommendations.
• Follow up on customer experience and satisfaction.

Skills

Customer service

Sales experience

Communication

Time management

Teamwork

Valid driver's license

Background check

Job description

Freeway Chevrolet in Chandler, AZ seeks a Quick Lane Service Advisor to educate customers on routine maintenance and service options. You will work with Express Technicians and parts staff to ensure a smooth service experience and timely communications from start to finish.

The role emphasizes customer service, sales ability, and accurate repair orders, with a supportive team and a strong emphasis on customer satisfaction. Scheduling and efficiency are key to success.