Quick Lane Advisor

Long Lewis Auto Group; Tuscumbia (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

Long-Lewis Auto Group in Tuscumbia, AL is seeking a Quick Lane Advisor to greet customers, assess vehicle maintenance needs, and guide them through service options. You will act as a trusted contact, explaining recommended services and helping customers make informed decisions in a fast-paced, team-driven environment.

The role emphasizes clear communication, a friendly, professional demeanor, and a focus on delivering an outstanding customer experience in our Quick Lane service area.

Qualifications

• 1+ years of customer service experience preferred.
• Automotive dealership or large service facility experience preferred.
• Strong communication skills with a positive, professional, customer-focused attitude.

Responsibilities

• Greet customers and discuss their vehicle maintenance and service needs.
• Advise customers on recommended maintenance and available services.
• Clearly explain service options, recommendations, and answer customer questions.
• Coordinate with technicians and the service team to provide an efficient customer experience.

Skills

Customer service

Communication

Computer basics

Job description

Long-Lewis Auto Group | Tuscumbia
118 Lee Hwy, US-43
Tuscumbia, AL 35674, USA

• On-site
• QUICK LANE
• Full-Time
• Requisition #: QUICK003012

Description

About the Opportunity

The Quick Lane Advisor serves as a trusted point of contact for customers, helping them understand and properly maintain their vehicles. This position works directly with customers to identify service needs, explain available maintenance options, and provide knowledgeable recommendations.

We’re looking for someone who is outgoing, confident, and customer-focused. The ideal candidate communicates clearly, enjoys working with people, and can provide excellent customer service in a fast-paced, team-oriented environment.

Key Responsibilities

• Greet customers and discuss their vehicle maintenance and service needs
• Advise customers on recommended maintenance and available services
• Clearly explain service options, recommendations, and answer customer questions
• Coordinate with technicians and the service team to provide an efficient customer experience

Qualifications

• One or more years of customer service experience preferred
• Automotive dealership or large service facility experience preferred
• Basic computer and office equipment skills
• Strong communication skills with a positive, professional, and customer-focused attitude

Behaviors

Preferred

• Team Player : Works well as a member of a group
• Loyal : Shows firm and constant support to a cause
• Leader : Inspires teammates to follow them
• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic : Shows intense and eager enjoyment and interest
• Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work
• Job Security : Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
• Financial : Inspired to perform well by monetary reimbursement
• Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Preferred

• 1 year: Auto Dealership or Large Facility Experience

Licenses & Certifications

Required

• DRIVER'S LICENSE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.