Automotive Service Advisor - Quick Lane

Long Lewis Auto Group; Tuscumbia (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

Long-Lewis Auto Group in Tuscumbia, AL is seeking a Quick Lane Advisor to greet customers, assess vehicle maintenance needs, and guide them through service options. You will act as a trusted contact, explaining recommended services and helping customers make informed decisions in a fast-paced, team-driven environment.

The role emphasizes clear communication, a friendly, professional demeanor, and a focus on delivering an outstanding customer experience in our Quick Lane service area.

Qualifications

• 1+ years of customer service experience preferred.
• Automotive dealership or large service facility experience preferred.
• Strong communication skills with a positive, professional, customer-focused attitude.

Responsibilities

• Greet customers and discuss their vehicle maintenance and service needs.
• Advise customers on recommended maintenance and available services.
• Clearly explain service options, recommendations, and answer customer questions.
• Coordinate with technicians and the service team to provide an efficient customer experience.

Skills

Customer service

Communication

Computer basics

Job description

Long-Lewis Auto Group in Tuscumbia, AL is seeking a Quick Lane Advisor to greet customers, assess vehicle maintenance needs, and guide them through service options. You will act as a trusted contact, explaining recommended services and helping customers make informed decisions in a fast-paced, team-driven environment.

The role emphasizes clear communication, a friendly, professional demeanor, and a focus on delivering an outstanding customer experience in our Quick Lane service area.