Quick Auto Service Technician

ZipRecruiter; Waukee (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Quick Service Technician to join their dynamic team. This role involves performing essential maintenance tasks, including lube and oil changes, while ensuring top-notch customer service and adhering to safety standards. The ideal candidate will thrive in a collaborative environment, demonstrating integrity and professionalism. With opportunities for professional growth and comprehensive training, this position is perfect for someone looking to advance in the automotive service industry. Join a team that values ethical behavior and a positive work culture.

Benefits

Medical Coverage

Employee Discounts

Career Advancement Opportunities

Comprehensive Training

Qualifications

• Experience as a technician's assistant or apprentice preferred.
• Maintain a valid driver's license.

Responsibilities

• Perform lube, oil, filter, and multipoint inspections for vehicles.
• Ensure maximum productivity and customer satisfaction.

Skills

Customer Service

Teamwork

Integrity

Technical Skills

Education

High School Diploma or Equivalent

Job description

Job Description

The Quick Service Technician is expected to:

• Protect the legal, financial, and moral well-being of the dealership.
• Perform lube, oil, filter, and multipoint inspections for customer's vehicles in our state-of-the-art service center.
• Be a team player and willing to work in two-person teams to follow processes and provide excellent customer service.

Primary Duties

1. Ensure maximum productivity, customer service, and quality work by maintaining and servicing our customer's quick service and maintenance needs.
2. Operate with integrity: perform all lube, oil, filter, and multi-point inspection processes to ensure proper diagnoses, assess any supplemental vehicle needs, and perform quality service at all times. Notify management of any substandard processes, parts, or procedures. Maintain clean vehicles during all servicing and repairs. Achieve customer satisfaction through prompt and accurate service and communication. Maintain a clean and safe work environment at all times and adhere to OSHA/EPA requirements. Perform all job duties requested by management. Demand the highest ethical standards from self and others. Set an example of positive attitude and professionalism, including a neat, orderly, and safe work environment.

Job Requirements

• High school diploma or equivalent recommended but not required.
• Experience as a technician's assistant or apprentice preferred.
• Maintain a valid driver's license and MVR within company policy requirements.

Physical Requirements

• Work performed in a shop setting, exposed to weather conditions, noise, dust, odors, fumes, chemicals, and adhesives.
• Lift up to 100 lbs, sit, stand, bend, reach, talk, hear, use hands and fingers, handle or operate objects, tools, or controls.
• Occasionally stoop, kneel, or crouch.
• Vision requirements include close, distance, peripheral vision, and focus adjustment.
• Operate equipment and move vehicles safely at all times.

Additional Qualities

• Demonstrate ethical and followership behaviors promoting company standards.
• Adhere to all company standards, laws, regulations, and pricing guidelines.
• Provide excellent customer service following defined processes.
• Conduct self professionally and courteously, demonstrating integrity and avoiding conflicts of interest.
• Communicate clearly and professionally in positive or negative situations.
• Prioritize and organize work efficiently.
• Ensure accuracy, thoroughness, and monitor own work quality.
• Be dependable, punctual, follow instructions, and seek feedback for performance improvement.
• Observe safety and security procedures, using equipment and materials properly.

Benefits

Enjoy a positive working environment with opportunities for professional growth through training and advancement. Benefits include medical coverage, employee discounts on vehicle purchases, parts, and service, and continued manufacturer training (Chrysler, Dodge, Jeep & RAM). We offer career advancement opportunities, comprehensive training, competitive compensation, and a team-oriented work culture.

Note: This description outlines the general nature of the work. Responsibilities may be amended to meet organizational needs. We are an Equal Opportunity Employer and a drug-free workplace.

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