Quarry & Aggregate Parts Pro — Customer Service & Tech

RCE Equipment Solutions Co.; Rockford (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Professional development

Safety & teamwork

Job summary

West Side Tractor Sales is seeking a Quarry & Aggregate Parts Specialist in Rockford, IL. The role centers on parts sales, customer service, and efficient parts management within the Quarry & Aggregate Division.

You will handle inventory, billing, and order processing, while maintaining product knowledge for manufacturers represented by the dealership. The job requires proactive teamwork and adherence to safety guidelines in a fast-paced environment.

Qualifications

• 1-3 years in a parts department or related field.
• Friendly and professional communicator who solves problems for customers.
• Data entry and basic computer skills including navigation and internet usage.

Responsibilities

• Parts Sales & Customer Service: Promote and sell products, determine parts needs, and provide customer support.
• Parts Inventory & Billing: Organize, maintain, order, and bill parts for the Quarry & Aggregate Sales Team.
• Order Management: Receive and distribute stock, assist with machine down/stock orders, follow up on shortages.
• Parts Systems & Product Knowledge: Complete required training and maintain knowledge of parts systems for all manufacturers.
• Department Organization: Keep the parts department clean, orderly, and efficient.
• Safety & Training: Participate in the Safety Program and complete trainings.

Skills

Customer service

Data entry

Computer skills

Team player

Flexible schedule

Job description

West Side Tractor Sales is seeking a Quarry & Aggregate Parts Specialist in Rockford, IL. The role centers on parts sales, customer service, and efficient parts management within the Quarry & Aggregate Division.

You will handle inventory, billing, and order processing, while maintaining product knowledge for manufacturers represented by the dealership. The job requires proactive teamwork and adherence to safety guidelines in a fast-paced environment.