Quantum Cryogenics Lab Services Manager

Bluefors; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Bluefors, Inc. in Chicago, IL, seeks a Technical Service Manager to join our Chicago Lab, acting as a trusted technical partner for customers and helping optimize cryogenic systems for cutting-edge quantum research.

Responsibilities include managing daily lab operations, serving as primary technical contact, providing technical sales support, growing lab services, and maintaining QEHS standards, while collaborating with global experts.

Qualifications

• Master’s or Ph.D. in Physics, Applied Physics, Engineering, or related field.
• Strong knowledge of quantum technology and cryogenic measurement systems.
• Evidence of strong technical capabilities through research, publications, projects, or internships.
• Minimum 1–2 years of experience executing measurements on Bluefors systems.
• Hands-on experience with dilution refrigerators.
• Experimental knowledge of millikelvin measurement applications (superconducting quantum circuits, quantum dots, ultralow temperature detectors).
• Ability to interpret technical drawings and engineering documentation.
• Experience with ERP and/or CRM systems preferred.
• Strong customer service and technical consulting skills.
• Ability to work in the United States.
• Willingness to travel and represent Bluefors.

Responsibilities

• Manage the daily technical operations of the Bluefors Chicago Lab.
• Serve as the primary technical contact for customers utilizing Bluefors laboratory services.
• Provide technical sales support by aligning Bluefors Lab capabilities with customer requirements.
• Develop and expand the Bluefors laboratory service concept.
• Build relationships with quantum technology companies, universities, and research organizations.
• Collaborate with Production, R&D, Planning, and suppliers to deliver technical solutions.
• Assist customers in optimizing cryogenic measurement setups.
• Serve as a technical consultant while customers configure and execute measurements.
• Continuously improve laboratory infrastructure and operational processes.
• Ensure QEHS standards compliance.
• Represent Bluefors at customer meetings, conferences, and industry events.
• Support business development initiatives and laboratory growth.
• Perform additional duties as assigned.

Skills

Customer service

Technical consulting

Communication skills

Presentation skills

Travel willingness

Lab equipment handling

Education

Master’s or Ph.D. in Physics/Applied Physics/Engineering

Tools

ERP/CRM experience

Job description

Bluefors, Inc. in Chicago, IL, seeks a Technical Service Manager to join our Chicago Lab, acting as a trusted technical partner for customers and helping optimize cryogenic systems for cutting-edge quantum research.

Responsibilities include managing daily lab operations, serving as primary technical contact, providing technical sales support, growing lab services, and maintaining QEHS standards, while collaborating with global experts.