Quality Warranty Engineer - Drive Defect Resolution

Stabilus; Gastonia (NC); On-site; USD 85,000 - 115,000; Full time

Job summary

Stabilus is seeking a Quality Warranty Engineer at our Gastonia, NC headquarters. You will own warranty and 8D responses, review customer portals, and drive continuous improvement in the Quality System and manufacturing processes.

Responsibilities include leading corrective actions (CP, PFMEA, 8D), performing capability studies, analyzing scrap, and training associates on QAP changes. Travel domestic and international will be required.

Qualifications

• Bachelor’s degree or equivalent.
• Certification in Six Sigma, CQE/CQM, Reliability, or Quality Lead Auditor.
• English fluency required; German is a plus.
• Knowledge of STABILUS drawings and specifications.
• Experience with quality tools such as DoE, SPC, PFMEA.

Responsibilities

• Answer and handle customer concerns via portals, emails or phone calls.
• Monitor production processes for conformance to procedures.
• Upload failure mode data into customer portals with Technical Factors.
• Perform capability studies and follow up on corrective actions.
• Create monthly quality performance reports.
• Lead corrective actions and quality meetings (CP, PFMEA, 8D).
• Train associates on QAP changes and use of quality inspection equipment.
• Travel to domestic and international locations as needed.

Skills

Quality tools (DoE, SPC, GR&R)

Root cause analysis

Problem solving

Communication

English fluency

Education

Bachelor’s degree or equivalent

Tools

SAP

MS Office

Job description

Stabilus is seeking a Quality Warranty Engineer at our Gastonia, NC headquarters. You will own warranty and 8D responses, review customer portals, and drive continuous improvement in the Quality System and manufacturing processes.

Responsibilities include leading corrective actions (CP, PFMEA, 8D), performing capability studies, analyzing scrap, and training associates on QAP changes. Travel domestic and international will be required.