Quality Technician II

Milgard Manufacturing LLC; Sacramento (CA); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Health & wellness plan

Dental insurance

Vision insurance

401(k) retirement plan with company

Paid time off

Job summary

Milgard Manufacturing LLC in Sacramento, CA is seeking a Quality Technician responsible for ensuring product quality through audits and inspections of windows and doors. You will perform process audits, identify defect trends, and collaborate with production to implement corrective actions.

The role requires adherence to safety policies and proper PPE usage. Hours are Monday–Friday with overtime as needed; compensation is $23.50 per hour.

Qualifications

• Perform process audits of equipment setup to ensure controls.
• Identify root causes of defect trends and recommend actions.
• Inspect insulated glass units, windows, and doors.
• Adhere to safety policies and wear PPE.

Responsibilities

• Audit equipment setup and process controls to ensure compliance.
• Investigate defect trends and communicate corrective actions.
• Maintain MPS objectives and meet commitments.
• Distribute quality scores from inspections for MPS use.
• Review rejects with production supervisors and escalate issues.
• Provide containment and corrective action recommendations.

Skills

Process audits

Root cause analysis

Quality control

Data analysis

Safety compliance

Tools

MPS (Milgard Performance System)

Job description

Job Description Quality Technician

Location: Sacramento, CA

Hours: Monday – Friday 6:00 AM – 3:30 PM

Overtime: Mandatory overtime as business needs require

Compensation: $23.50 per hour

KEY DUTIES & RESPONSIBILITIES

• Perform process audits of equipment setup and conditions to ensure process controls are observed.
• Assist production in identifying root cause of defect trends. Recommend corrective/containment action as appropriate.
• Create and execute MPS objectives; meet MPS commitments and work within the guidelines of MPS.
• Reflect Milgard business values and the Milgard Philosophy in all business interactions.
• Adhere to safety policies and procedures related to all facets of job.
• Proper usage of personal protective equipment.
• Perform in-process and final inspection of insulated glass units, windows, and doors.
• Identify and segregate nonconforming raw material for disposition.
• Reviews rejects and defect trends with production supervisors.
• Calculates quality scores from inspection and audit results for use in Milgard Performance System (MPS).
• Make recommendation of problem containment and/or corrective action to production leads and supervisors.
• Collect, prepare and analyze data for corrective action and process improvement.
• Reports problems and issues to supervisor and production management.

The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.

AUTHORITY TO ACT

Independent Authority

• May place suspected nonconforming material on hold or designate as “sort for use” for noncompliance with published specifications or standards, including any questionable undocumented variation that may be unacceptable to the customer based on form, fit, function, or appearance.
• Reject finished windows, doors, or IG units based on audit results.
• Investigate any quality issues as they arise.

Act Then Advise

• Provide disposition of clearly nonconforming material and designate as “Return to Supplier/Vendor”.
• Require containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.
• Provide corrective and supportive feedback to operators regarding process and product quality, following up with leads.
• Increase sample sizes of process/product audits based on published the Quality Action Plan.

Recommend Then Act

• Shut down line production for clear negligence of quality issues or refusal to take containment or corrective action.
• Issue formal Corrective Action Requests.
• Scrap whole bundles of nonconforming vinyl extrusion or finished window/door units.
• Decrease sample size or any change to the frequency of sampling for process/product audits.
• Release containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.
• Request Waivers for mis-processed products or Deviations for substitution of part/subassembly/process step.
• Changes to published standards, work instructions, or other quality documentation.

The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.

What We Offer

• Health & Wellness Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic
• Financial Protection Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Supplemental Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance
• Additional Benefits Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Tuition Reimbursement Program
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer.

We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

WE HAVE ONE PURPOSE: BUILD THE MOST VALUED WINDOW AND DOOR BRAND IN AMERICA. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.