Quality Technician I

DH; Clayton (IN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

PTO including holidays and vacation

401(k) with company match

Tuition reimbursement

Excellent training and career growth

Job summary

DHL Clayton, IN, is seeking a Quality Tech I to support quality systems, training, and product inspections in a fast-paced warehouse. You will ensure product quality, assist with SOP adherence, and help maintain cGMP-style controls within a distribution environment.

Lead QA activities, train associates, review documentation, and collaborate with Ops Performance and Process Improvement teams to drive continuous quality improvements.

Qualifications

• High School Diploma or equivalent.
• Forklift operator certificate or completion within 30 days.
• Associate degree preferred in related field.

Responsibilities

• Provide leadership, training and supervision for QA system development.
• Lead QA team and assign work schedules; monitor compliance.
• Audit and review quality metrics; ensure regulatory alignment.
• Develop QMS documentation and coordinate with cross-functional teams.

Skills

WMS experience

Excel

ETQ experience

SOP experience

Training and development

Document control

QA process knowledge

Education

High School Diploma

Forklift certificate

Associate degree preferred

Tools

Blue Yonder

Red Prairie

JDA

SAP

Manhattan

Job description

DHL

Clayton, IN 46118

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect, and learning the core functions of each job to administer proper training via SOPs.

Position: Quality Tech I
Shift: Monday-Friday 9:00AM-5:00PM
Pay: $21.50

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.
• Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy
• Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, Manhattan etc.
• Microsoft Office software, including Excel.
• ETQ experience preferred
• Document control and SOP experience preferred
• Background in training and developing preferred

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Role Purpose:

Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor’s associates’ compliance and progress.

Key Accountabilities:

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience:

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.