Group Coordinator Lead - Quality Techinician

DHL Supply Chain; Canal Winchester (OH); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO including holidays and vacation

401(k) with company match

Tuition reimbursement program

Training and career advancement

Job summary

DHL Supply Chain in Canal Winchester, OH, seeks a Group Coordinator Lead - Quality Tech to lead QA activities, train staff and ensure regulatory compliance. The role focuses on maintaining and improving the QMS, auditing processes, and coordinating documentation updates.

Strong leadership and training skills are essential to drive quality initiatives within the warehouse setting. The position operates 1st shift, Monday–Friday.

Qualifications

• High School Diploma or Equivalent is required.
• Forklift operator certification due within 30 days of employment.
• Associate degree or equivalent preferred for related field.

Responsibilities

• Monitor and report level of QMS implementation and compliance through audits and metrics.
• Facilitate QA training for new and existing associates.
• Review documents for accuracy and legibility prepared by work group members.
• Work with QA, Ops Performance and Process Improvement teams to progress quality initiatives.
• Lead or support QA license, permit and registration activities and ensure regulatory compliance.
• Perform daily quality assurance activities as directed by management.
• Lead and facilitate development of QMS documentation.

Skills

QA leadership

Training & coaching

Regulatory compliance

Quality audits

Process improvement

Education

High School Diploma or Equivalent

Forklift operator certification within 30 days

Associate degree or equivalent (preferred)

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor’s associates’ compliance and progress.

Position: Group Coordinator Lead- Quality Tech

Shift: 1st shift; M-F 7:30am-3:30 pm

Pay: $21.50

Additional Incentives: NA

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.
• Train and lead QA Techs

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

Responsible for supporting and leading specified group of individuals in the warehouse/clerical setting.

Provides daily direction and guidance to the work group.

Trains new associates in identified work group.

Key Accountabilities

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.