Quality Technician I

DHL; Monee (IL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO program including holidays and VAC

401(k) with company match

Tuition reimbursement

Job summary

DHL Supply Chain is hiring a Quality Tech to lead QA activities in a fast‑paced logistics environment. You will ensure accurate checking, inspection and counting of all products for inbound and outbound lines, maintaining high quality and defect‑free standards.

The role requires QA leadership, training, and documentation support to meet FDA/DEA/ATF allied requirements, with a Monday–Thursday shift and a $22.00 hourly rate plus shift differential.

Qualifications

• Experience in quality assurance processes and documentation.
• Proven ability to audit products and packaging for accuracy and compliance.
• Proficiency with Microsoft Office, especially Excel.

Responsibilities

• Provide leadership and training to QA staff and oversee day‑to‑day QA activities.
• Monitor QA performance through audits, metrics and customer feedback.
• Develop and maintain QMS documentation and ensure regulatory compliance.

Skills

Quality Control

Auditing

Product Compliance

Product Inspection

Education

High School Diploma or Equivalent

Forklift certificate within 30 days

Associate degree preferred

Tools

Excel

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include:
Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.

Position: Quality Tech
Shift: Monday - Thursday 4pm to 2am
Pay: $22.00 hourly plus .75 cents shift differential

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

Quality Control, Auditing, Product Compliance, Material or Product Inspection

A minimum of one (1) years’ experience in the following:

-Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.

-Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy

-Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.

-Experience generating package labels

-Microsoft Office software, including Excel.

Job requires going up and down stairs consistently throughought the shift

Be part of the world’s largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• - Affordable medical, dental, and vision coverage available beginning on your 30th day
• - PTO program for all associates, including paid holidays and vacation
• - 401(k) with generous company match
• - Tuition reimbursement program
• - Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor’s associates’ compliance and progress.

Key Accountabilities:

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience:

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.