Quality Lead

AtWork - Charlotte East; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

AtWork Group in Charlotte, NC is seeking a Quality Lead to oversee manufacturing quality, from incoming inspection to final inspection and repair. The role emphasizes leading QC teams, establishing standards, CAPA, and continuous improvement, on-site at our Charlotte facility.

The position offers a full-time, salaried role with a salary range of $60,000–$80,000 based on experience, and requires strong collaboration with Production and Engineering teams to ensure product quality throughout the

Qualifications

• Experience in manufacturing quality assurance, quality control, inspection, testing, or related manufacturing operations.
• Previous experience leading or coordinating quality personnel and daily quality activities.
• Strong understanding of inspection methods, quality standards, nonconformance management, and corrective actions.
• Experience conducting root cause analysis and implementing sustainable process improvements.
• Ability to analyze quality data, identify recurring defects, and develop effective solutions.
• Ability to collaborate effectively with Production, Engineering, and Operations teams.

Responsibilities

• Lead daily quality control activities, including incoming, in-process, final inspection, and repair/rework operations.
• Supervise, coach, and develop Quality Control Technicians and Quality Repair Technicians.
• Establish and maintain quality standards, inspection procedures, checkpoints, and work instructions.
• Identify, document, contain, and manage nonconforming materials and products.
• Monitor defect trends, inspection results, and recurring product failures to identify improvement opportunities.
• Lead root cause analysis and CAPA initiatives.
• Oversee repair and rework processes to ensure products meet established quality standards before returning to production.
• Collaborate with Production and Manufacturing Engineering teams to resolve quality issues and improve manufacturing processes.
• Track quality performance, verify corrective action effectiveness, and maintain accurate quality documentation.
• Promote continuous improvement, quality accountability, and compliance with established manufacturing standards.

Skills

Quality leadership

Quality data analysis

CAPA

Cross-functional collaboration

Root cause analysis

Quality standards knowledge

Education

Bachelor's degree preferred in Quality/Engineering/Manufacturing/Operations

Tools

SAP

Job description

Quality Lead – Manufacturing

Location: Charlotte, NC

Salary: $60, 000–$80, 000 annually, based on experience

Job Type: Full-Time | Salaried

Work Location: On-Site

Position Overview

We are seeking an experienced Quality Lead to oversee quality control activities within a manufacturing environment in Charlotte, NC. This position is responsible for ensuring product quality throughout incoming inspection, production, final inspection, and repair/rework operations.

Key Responsibilities

• Lead daily quality control activities, including incoming, in-process, final inspection, and repair/rework operations.
• Supervise, coach, and develop Quality Control Technicians and Quality Repair Technicians.
• Establish and maintain quality standards, inspection procedures, checkpoints, and work instructions.
• Identify, document, contain, and manage nonconforming materials and products.
• Monitor defect trends, inspection results, and recurring product failures to identify improvement opportunities.
• Lead root cause analysis and corrective and preventive action (CAPA) initiatives.
• Oversee repair and rework processes to ensure products meet established quality standards before returning to production.
• Collaborate with Production and Manufacturing Engineering teams to resolve quality issues and improve manufacturing processes.
• Track quality performance, verify corrective action effectiveness, and maintain accurate quality documentation.
• Promote continuous improvement, quality accountability, and compliance with established manufacturing standards.

Required Qualifications

• Experience in manufacturing quality assurance, quality control, inspection, testing, or related manufacturing operations.
• Previous experience leading or coordinating quality personnel and daily quality activities.
• Strong understanding of inspection methods, quality standards, nonconformance management, and corrective actions.
• Experience conducting root cause analysis and implementing sustainable process improvements.
• Ability to analyze quality data, identify recurring defects, and develop effective solutions.
• Ability to collaborate effectively with Production, Engineering, and Operations teams.
• Education: Bachelor' s degree in Quality, Engineering, Manufacturing, Operations, or a related field preferred. Equivalent relevant experience will be considered.

Preferred Experience

• Experience in electronics, automotive, or other quality-controlled manufacturing environments.
• Knowledge of electronic assembly, soldering, testing, calibration, repair, or rework processes.
• Experience with Corrective and Preventive Action (CAPA), defect tracking, and continuous improvement initiatives.
• Familiarity with IPC-A-610 electronics workmanship standards and ESD control requirements.
• Experience using ERP, quality management, or manufacturing systems, including SAP.
• Knowledge of Lean manufacturing and structured root cause analysis methodologies.

Compensation

$60, 000–$80, 000 annually, based on experience.

Location: Charlotte, NC | Full-Time, On-Site