Quality Systems Specialist

Majestic Steel USA; Bedford Heights (OH); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k Retirement Plan (100% employer match)

Paid Parental Leave

Paid Holidays

Job summary

Majestic Steel USA in Bedford Heights is looking for a Quality Systems Specialist to enhance our Quality Management System. This role involves managing documentation, ensuring ISO 9001 compliance, and guiding corrective actions across the organization.

The ideal candidate will have a Bachelor’s degree in Engineering or Quality, with at least two years of experience in a manufacturing setting. You'll work in a hybrid environment, enjoying benefits like health insurance and a 401k retirement plan.

Qualifications

• Minimum two (2) years of experience in a manufacturing environment with a certified quality management system.
• Experience with ISO 9001 or equivalent quality standards.
• Experience with APQP, PPAP, Control Plans, and FMEAs.

Responsibilities

• Administer and maintain the Quality Management System (QMS), ensuring compliance.
• Manage quality system documentation and corrective actions.
• Compile, analyze, and report quality metrics to support decision making.

Skills

Communication & Collaboration

Organization & Attention to Detail

Project & Priority Management

Analytical & Problem-Solving Skills

Education

Bachelor’s degree in Engineering, Quality, or related field

Tools

Microsoft Office Suite

Quality Management Systems

Job description

At Majestic Steel USA, we’re more than a steel service center— we’re a team of innovators and relationship builders committed to growth. As a Quality Systems Specialist, you'll oversee and enhance our Quality Management System, ensuring processes, documentation, and compliance activities support operational excellence across the organization. This role serves as a key resource for quality systems administration, continuous improvement, and cross‑functional collaboration.

Why Work With Us

• Work Setting: Hybrid environment, in office Tuesday, Wednesday, and Thursday, option to work remote on Monday and Friday
• Hours: Monday – Friday, 8:00 am – 5:00 pm
• Benefits: Medical, Dental and Vision Insurance, 401k Retirement Plan (100% employer match), Life Insurance, Disability Insurance, Paid Parental Leave, PTO, Paid Holidays, and more!
• Impact: This role helps keep our operations running at their best by managing quality systems, driving corrective actions, and championing continuous improvement

What You'll Do

• Administer and maintain the Quality Management System (QMS), ensuring compliance with ISO 9001, customer requirements, and internal quality standards.
• Manage quality system documentation, including procedures, work instructions, forms, records, and document control processes.
• Coordinate corrective actions, continuous improvement initiatives, and quality‑related projects, tracking progress and driving timely resolution.
• Partner with cross‑functional teams to develop, update, and standardize quality processes, policies, and documentation across the organization.
• Lead quality planning activities, including APQP, PPAP submissions, Control Plans, and FMEA maintenance to support customer and business requirements.
• Compile, analyze, and report quality metrics and key performance indicators (KPIs), providing recommendations to support data‑driven decision making.
• Support internal, customer, and third‑party audits, including preparation, documentation, follow‑up activities, and maintenance of audit records.
• Other job‑related duties and special projects as assigned.

Who We're Looking For

Education & Experience

• Bachelor’s degree in Engineering, Quality, or a related technical field preferred; or an equivalent combination of education and experience
• Minimum two (2) years of experience working within a manufacturing environment utilizing a certified quality management system
• Experience with ISO 9001 or equivalent quality standards
• Experience with APQP, PPAP, Control Plans, and FMEAs
• Experience performing capability studies and Measurement Systems Analysis (MSA)

Technical Proficiency

Experience using Microsoft Office Suite and quality management systems to manage documentation, analyze data, and support quality and compliance initiatives.

Skills

• Communication & Collaboration: Ability to communicate quality requirements clearly, build strong cross‑functional relationships, and influence positive change across the organization.
• Organization & Attention to Detail: Strong documentation, record‑keeping, and organizational skills with a high degree of accuracy and attention to detail.
• Project & Priority Management: Proven ability to manage multiple projects, deadlines, corrective actions, and continuous improvement initiatives in a fast‑paced environment.
• Analytical & Problem‑Solving Skills: Ability to interpret data, identify trends, evaluate processes, and recommend practical solutions that support quality and business objectives.

What Makes You Stand Out

• Five (5) years of experience working within a manufacturing environment utilizing a certified quality management system
• Experience in steel or other rolled metal products
• Six‑sigma and/or Lean Manufacturing knowledge and experience
• Automotive or appliance supply chains experienceExperience leading internal audit programs required; Lead Auditor certification is a plus

Additional

• Must be able to work outside normal business hours/days as needed; occasional weekend or off‑shift support may be required based on operational needs.

At Majestic, we are committed to creating an inclusive environment where diverse voices are welcomed from associates throughout the entire organization. We have an inclusive culture, where all associates are respected; where different viewpoints, thoughts, and ideas are encouraged and embraced. Majestic is proud to be an equal opportunity employer.