Quality Systems Leader — ISO 9001 & Supplier Quality

H2O Innovation; Minneapolis (MN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Group Insurance (dental, vision, tele-

Employer 401K contribution

3 weeks paid vacation

12 paid wellness days

Hybrid working

Job summary

H2O Innovation in Ramsey, Minnesota, is seeking a Quality Manager to lead supplier quality systems and oversee QA programs across manufacturing and field service for the Water Technologies & Services division. The role focuses on driving supplier performance, reducing risk, and scaling quality to support growth.

Collaborating with Sales, Engineering, Projects, and Operations, you will implement robust inspection processes, NCRs, and corrective actions while preparing for ISO 9001 certification

Qualifications

• Strong background in supplier quality engineering and supplier performance management.
• Experience building or improving quality systems in industrial manufacturing or engineered-product environments.
• Demonstrated experience implementing ISO 9001 systems; experience leading a first-time certification is strongly preferred.
• Ability to work effectively across multiple functions including operations, engineering, projects, and service teams.
• Engineering degree preferred; equivalent technical education or experience with demonstrated technical aptitude will be considered.
• Hands-on leader who works directly with teams and processes.
• Practical and results-oriented with strong systems-thinking capability.
• Comfortable operating in cross-functional environments.
• Focused on value creation and operational improvement, not compliance alone.
• Strong communicator capable of influencing across the division.
• Valid passport required with the ability to travel locally and to Canada as needed.

Responsibilities

• Lead the development and execution of supplier quality systems and monitor supplier performance to drive improvements in quality, reliability, and delivery.
• Partner with engineering, sourcing, and operations to reduce supplier-related issues impacting cost and margin and establish clear supplier quality expectations and accountability.
• Collaborate with Sales, Engineering, Projects, Service, Operations, and Supply Chain to integrate quality across the full product and service lifecycle.
• Develop and improve inspection systems at both the product and manufacturing process levels and support quality standards for field service activities.
• Strengthen non-conformance reporting (NCR) and corrective action processes by leading root cause analysis and implementing sustainable solutions.
• Identify quality system risks and implement proactive mitigation strategies to improve consistency and performance.
• Build and maintain scalable quality systems aligned with divisional needs while collaborating with Corporate Quality to ensure alignment with global standards and best practices.
• Lead the division’s preparation toward ISO 9001 certification after establishing strong foundational quality systems.
• Document, standardize, and improve processes that create measurable operational value and support growth across multiple sites.

Skills

Supplier quality engineering

Supplier performance management

Quality systems implementation

Cross-functional collaboration

ISO 9001 knowledge

Education

Engineering degree or equivalent

Job description

H2O Innovation in Ramsey, Minnesota, is seeking a Quality Manager to lead supplier quality systems and oversee QA programs across manufacturing and field service for the Water Technologies & Services division. The role focuses on driving supplier performance, reducing risk, and scaling quality to support growth.

Collaborating with Sales, Engineering, Projects, and Operations, you will implement robust inspection processes, NCRs, and corrective actions while preparing for ISO 9001 certification