Quality Assurance Leader — Process Excellence & Compliance

A. O. Smith Corporation; Appleton (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

A. O. Smith Corporation in Wisconsin seeks a Quality Supervisor to plan, direct, and maintain a quality system ensuring products meet customer specifications and achieve superior reliability.

You will supervise Quality Technicians/Analysts and coordinate with multiple departments to drive quality improvements. The role emphasizes corrective actions, audits, and data-driven decision making, with exposure to ISO 9000 and SAP-QM environments.

Qualifications

• Bachelor’s Degree in business, technical or Quality Related field preferred.
• Minimum of 3 years of experience in Quality.
• 2-3 years of Supervisory/Leadership experience.
• ASQ - Certified Quality Technician or Engineer preferred.
• Experience in ISO 9000 Quality Management Systems.
• Experience with SAP-QM module preferred.
• Strong abilities in mathematics, specifically statistical analysis and precision measurement.
• Understanding of process capability studies.
• Demonstrated capability in quality assurance practices.

Responsibilities

• Supervise Quality Technicians/Analysts, setting daily priorities and coordinating with other departments.
• Implements and enforces a quality production program to ensure conformity of materials and final products.
• Compiles and maintains inspection reports and records, including corrective action.
• Assists in developing and maintaining standards and procedures for inspection, testing and evaluation.
• Mains and evaluates the accuracy and precision of production and testing equipment.
• Assists in preparation for audits.
• Assists in the development of sample submissions of new products and engineering changes.
• Prepares all necessary reports as required by customers and staff personnel.
• Supervises and directs subordinates, coordinating workflow across departments.
• Identifies faulty work/products and advises corrective measures to production supervisors.
• Performs other activities as needed.

Skills

Quality supervision

Leadership

Statistical analysis

Communication skills

Process capability

Education

Bachelor’s Degree in business, technical or Quality Related field

Tools

SAP-QM module

Job description

A. O. Smith Corporation in Wisconsin seeks a Quality Supervisor to plan, direct, and maintain a quality system ensuring products meet customer specifications and achieve superior reliability.

You will supervise Quality Technicians/Analysts and coordinate with multiple departments to drive quality improvements. The role emphasizes corrective actions, audits, and data-driven decision making, with exposure to ISO 9000 and SAP-QM environments.