Quality Systems Lead — Training & Audits

GXO Logistics, Inc.; Horn Lake (MS); Hybrid; USD 30,000 - 48,000; Full time

Job summary

GXO Logistics, Inc. is seeking a Lead, Quality Systems to oversee employee onboarding, training, and internal audits. The role is hourly with hybrid duties across two quality areas: Training and Internal Auditing.

You will implement training plans, run audits, and report outcomes to management. Requirements include a high school diploma, 2 years of experience, and strong leadership, communication, and analytical skills.

Qualifications

• High School diploma or GED is required.
• Strong computer literacy with Google tools (Docs, Sheets, Slides).
• 2 years of relevant work experience in training or auditing.
• Ability to mentor and coach employees and lead teams.
• Excellent attention to detail and organizational skills.
• Strong communication, presentation, and leadership abilities.
• Ability to read standard operating procedures and train staff.

Responsibilities

• Evaluate processes for compliance with quality requirements.
• Assist in development of audit plans and schedules and conduct quality audits.
• Identify improvement opportunities and ensure onboarding training completion.
• Manage the QMS Employee Training Manager system and generate reports.
• Train employees on operational standards and procedures.
• Document non-conformances and provide improvement recommendations.
• Prepare and present audit and training status reports to management.

Skills

Leadership

Coaching

Attention to detail

Communication skills

Presentation skills

Analytical thinking

Problem solving

Mentoring

Education

High School diploma or GED

Associate or Bachelor’s degree

Tools

Google tools (Docs, Sheets, Slides)

Job description

GXO Logistics, Inc. is seeking a Lead, Quality Systems to oversee employee onboarding, training, and internal audits. The role is hourly with hybrid duties across two quality areas: Training and Internal Auditing.

You will implement training plans, run audits, and report outcomes to management. Requirements include a high school diploma, 2 years of experience, and strong leadership, communication, and analytical skills.