Quality Systems Lead (ISO 9001) - Cross-Functional Impact

Jobot; Chaska (MN); On-site; USD 90,000 - 110,000; Full time

Job summary

Jobot is seeking a Quality Supervisor to lead and mature our quality system across manufacturing, distribution, and service activities in a fast‑moving environment. You will own the quality management system, drive ISO 9001 readiness, and partner with operations, warehouse, and engineering to elevate product quality and process discipline.

The role involves coaching a Quality Inspector, leading audits, and delivering preventive actions with measurable impact on compliance and performance.

Qualifications

• Bachelor’s degree in a technical discipline preferred, or equivalent experience.
• 3–5+ years of experience in quality within manufacturing, distribution, light assembly, or a related environment.
• 1–2+ years of direct or indirect supervision, team lead experience, project leadership, or cross-functional leadership.
• Experience with ISO 9001, internal audits, audit readiness, or similar quality systems.
• Experience with nonconformance management, root cause analysis, and corrective action processes.

Responsibilities

• Champion a culture of quality by coaching associates, reinforcing standards, and helping build quality ownership across all levels of the organization.
• Own and continuously improve the quality management system, including related software, processes, documentation, and compliance to internal and ISO 9001 standards.
• Lead audit readiness and execution, including internal audits, external audits, documentation readiness, and follow-up actions.
• Partner cross-functionally with operations, warehouse, manufacturing, sales, customer service, and engineering to improve end-to-end performance.
• Own quality performance metrics, including tracking, visibility, trending, accountability, and improvement actions.
• Analyze trends, identify risks early, and translate data into practical preventative improvements.
• Lead, develop, and hold accountable one Quality Inspector, ensuring consistent inspection processes and high-quality execution.
• Lead and enforce the nonconformance process, including identification, containment, disposition, documentation, corrective action, and systemic resolution.
• Lead cross-functional root cause investigations and ensure effective, sustainable corrective and preventive actions.
• Own the calibration program and ensure equipment is compliant, scheduled, documented, and audit-ready.
• Ensure integrity and readiness of all quality records, certificates of compliance, training documentation, and related quality files.
• Support continuous improvement efforts and the development of lean practices across the organization.
• Help create consistency and clarity around quality expectations, documentation, and cross-functional process ownership.
• Serve as a future resource to customer-facing teams by helping communicate the strength and value of the quality system where appropriate.

Skills

Strong problem-solving

Analytical skills

Cross-functional collaboration

Attention to detail

Education

Bachelor’s degree in a technical discipline

Job description

Jobot is seeking a Quality Supervisor to lead and mature our quality system across manufacturing, distribution, and service activities in a fast‑moving environment. You will own the quality management system, drive ISO 9001 readiness, and partner with operations, warehouse, and engineering to elevate product quality and process discipline.

The role involves coaching a Quality Inspector, leading audits, and delivering preventive actions with measurable impact on compliance and performance.