Quality System Leader — ISO 9001 & Cross-Functional Impact

Australia-Employment; Chaska (MN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

High Bonus

Fantastic Benefits

Autonomy

Job summary

Jobot is seeking a Quality Supervisor to lead a hands-on quality program across operations, warehouse, manufacturing, sales, customer service, and engineering. You will drive a culture of quality, continuous improvement, and operational accountability while overseeing documentation, certifications, and nonconformance processes.

This role blends day-to-day quality work with strategic system improvements, including ISO 9001 readiness, training development, and audit readiness, with one direct

Qualifications

• Bachelor’s degree in a technical discipline preferred, or equivalent experience.
• 3-5+ years of experience in quality within manufacturing, distribution, light assembly, or a related environment.
• 1-2+ years of direct or indirect supervision, team lead experience, project leadership, or cross-functional leadership.
• Experience with ISO 9001, internal audits, audit readiness, or similar quality systems.
• Experience with nonconformance management, root cause analysis, and corrective action processes.
• Ability to read and interpret technical drawings, specifications, quality documentation, or product requirements.
• Internal auditor training or audit experience preferred.
• Familiarity with lean or continuous improvement methodologies preferred.
• Experience with calibration systems, document control, quality records, or certificates of compliance preferred.

Responsibilities

• Champion a culture of quality by coaching associates, reinforcing standards, and helping build quality ownership across all levels of the organization
• Own and continuously improve the quality management system, including related software, processes, documentation, and compliance to internal and ISO 9001 standards
• Lead audit readiness and execution, including internal audits, external audits, documentation readiness, and follow-up actions
• Partner cross-functionally with operations, warehouse, manufacturing, sales, customer service, and engineering to improve end-to-end performance
• Own quality performance metrics, including tracking, visibility, trending, accountability, and improvement actions
• Analyze trends, identify risks early, and translate data into practical preventative improvements
• Lead, develop, and hold accountable one Quality Inspector, ensuring consistent inspection processes and high-quality execution
• Lead and enforce the nonconformance process, including identification, containment, disposition, documentation, corrective action, and systemic resolution
• Lead cross-functional root cause investigations and ensure effective, sustainable corrective and preventive actions
• Own the calibration program and ensure equipment is compliant, scheduled, documented, and audit-ready
• Ensure integrity and readiness of all quality records, certificates of compliance, training documentation, and related quality files
• Support continuous improvement efforts and the development of lean practices across the organization
• Help create consistency and clarity around quality expectations, documentation, and cross-functional process ownership
• Serve as a future resource to customer-facing teams by helping communicate the strength and value of the quality system where appropriate

Skills

Problem solving

Attention to detail

Cross-functional collaboration

Communication

Ownership

Organizational skills

Prioritization

Lean / continuous improvement

Hands-on quality

Education

Bachelor's in technical discipline

Job description

Jobot is seeking a Quality Supervisor to lead a hands-on quality program across operations, warehouse, manufacturing, sales, customer service, and engineering. You will drive a culture of quality, continuous improvement, and operational accountability while overseeing documentation, certifications, and nonconformance processes.

This role blends day-to-day quality work with strategic system improvements, including ISO 9001 readiness, training development, and audit readiness, with one direct