Quality System Lead — ISO 9001 & Cross-Functional Impact

LeoForce; Chaska (MN); On-site; USD 90,000 - 110,000; Full time

Job summary

LeoForce in Minnesota is seeking a Senior Quality Supervisor to lead quality across manufacturing and distribution. This role drives the quality management system, oversees audits, training, and documentation, and partners with operations, engineering, sales, and customer service.

The position blends hands-on quality work with strategic initiatives to advance toward ISO 9001 certification and a culture of continuous improvement. A technical degree and 3–5+ years in quality are preferred.

Qualifications

• Bachelor's degree in a technical discipline preferred, or equivalent experience.
• 3-5+ years of experience in quality within manufacturing, distribution, light assembly, or a related environment.
• 1-2+ years of direct or indirect supervision, team lead experience, project leadership, or cross-functional leadership.
• Experience with ISO 9001, internal audits, audit readiness, or similar quality systems.
• Experience with nonconformance management, root cause analysis, and corrective action processes.
• Ability to read and interpret technical drawings, specifications, quality documentation, or product requirements.
• Internal auditor training or audit experience preferred.
• Familiarity with lean or continuous improvement methodologies preferred.
• Experience with calibration systems, document control, quality records, or certificates of compliance preferred.
• Manufacturing experience is helpful, but light assembly, distribution, or similarly process-driven environments will also translate well.

Responsibilities

• Champion a culture of quality by coaching associates, reinforcing standards, and helping build quality ownership across all levels of the organization
• Own and continuously improve the quality management system, including related software, processes, documentation, and compliance to internal and ISO 9001 standards
• Lead audit readiness and execution, including internal audits, external audits, documentation readiness, and follow-up actions
• Partner cross-functionally with operations, warehouse, manufacturing, sales, customer service, and engineering to improve end-to-end performance
• Own quality performance metrics, including tracking, visibility, trending, accountability, and improvement actions
• Analyze trends, identify risks early, and translate data into practical preventative improvements
• Lead, develop, and hold accountable one Quality Inspector, ensuring consistent inspection processes and high-quality execution
• Lead and enforce the nonconformance process, including identification, containment, disposition, documentation, corrective action, and systemic resolution
• Lead cross-functional root cause investigations and ensure effective, sustainable corrective and preventive actions
• Own the calibration program and ensure equipment is compliant, scheduled, documented, and audit-ready
• Ensure integrity and readiness of all quality records, certificates of compliance, training documentation, and related quality files
• Support continuous improvement efforts and the development of lean practices across the organization
• Help create consistency and clarity around quality expectations, documentation, and cross-functional process ownership
• Serve as a future resource to customer-facing teams by helping communicate the strength and value of the quality system where appropriate

Skills

Quality leadership

Analytical skills

Effective communication

Cross-functional collaboration

Problem solving

Ownership

Process discipline

Auditing readiness

Education

Bachelor's degree in a technical discipline preferred, or equivalent experience

Job description

LeoForce in Minnesota is seeking a Senior Quality Supervisor to lead quality across manufacturing and distribution. This role drives the quality management system, oversees audits, training, and documentation, and partners with operations, engineering, sales, and customer service.

The position blends hands-on quality work with strategic initiatives to advance toward ISO 9001 certification and a culture of continuous improvement. A technical degree and 3–5+ years in quality are preferred.