Quality Systems Engineer

Owl Cyber Defense; Columbia (MD); Remote; USD 70,000 - 90,000; Full time

Job summary

Owl Cyber Defense is seeking a Quality Systems & Continuous Improvement Engineer to optimize internal processes, ensuring compliance and quality. This role involves collaboration across departments, driving continuous improvement initiatives, and supporting regulatory audits. Ideal candidates will have a strong background in quality management and process improvement.

Qualifications

• Experience with continuous improvement and lean methodology practices.
• Experience working within AS9100D, ISO9001, or other regulated environments.

Responsibilities

• Collaborate with cross-functional teams to enhance key business processes.
• Lead root cause analysis and implement corrective actions.

Skills

Analytical Thinking

Communication

Project Management

Education

BS Degree in business management

BS Degree in computer science

Tools

Excel

Minitab

Job description

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Job Title:

Quality Systems & Continuous Improvement Engineer

Department:

Operations

Reports to:

Director of Quality Assurance

Owl Cyber Defense is a leader and trusted partner in cyber security. We deliver solutions that protect and connect the world’s most critical networks. Owl’s product lines of cross domain, data diode, and portable media solutions provide the strongest available security checkpoints for threat prevention and secure data availability. Our in-depth expertise in security engineering at the operating system level enables us to help government and commercial customers meet ever-evolving cyber security threats.

Job Summary

The Quality Systems & Continuous Improvement Engineer plays a key role in optimizing and standardizing internal processes to ensure efficiency, compliance, and sustained quality. This individual will collaborate across departments to drive continuous improvement initiatives, lead root cause analyses, and implement corrective actions to prevent recurrence of defects and nonconformities. The ideal candidate is a proactive, hands-on quality professional with a strong background in systems thinking, process improvement, and cross-functional teamwork. They must be equally effective working independently and within collaborative teams to uphold and enhance quality standards across the organization.

Essential Duties And Responsibilities

• Collaborate with cross-functional teams to design, enhance, and standardize key business and engineering processes.
• Define and document scalable engineering development and management processes in partnership with engineering and project management teams.
• Develop and maintain process documentation, including standard operating procedures (SOPs), work instructions, and guidelines.
• Lead process mapping and analysis sessions to identify inefficiencies and opportunities for improvement.
• Facilitate root cause analysis and implement corrective and preventive actions (CAPA) to eliminate recurring issues.
• Establish and monitor process performance metrics to evaluate efficiency, compliance, and effectiveness.
• Drive continuous improvement initiatives to enhance product quality and ensure compliance with internal standards and external regulations.
• Support readiness for regulatory audits and quality system assessments.
• Contribute to achieving and maintaining certifications such as AS9100 and ISO 9001.
• Perform other duties as assigned to support quality and operational excellence.

Requirements/Qualifications

• Education
• BS Degree in business management, computer science, related discipline, or equivalent experience.

• Experience
• Experience working with continuous improvement and lean methodology practices.
• Experience working within an AS9100D, ISO9001, or other regulated environments.
• Experience with Windows Operating system and Microsoft Office applications.
• Experience working in the development of software/firmware strongly preferred.

• Knowledge, Skills & Abilities
• Solid understanding of quality management principles, continuous improvement methodologies (e.g., Lean, Six Sigma), and software/system development life cycles.
• Proficiency in data analysis, process metrics, and the use of statistical tools (e.g., Excel, Minitab, or similar).
• Strong analytical and critical thinking skills, with the ability to diagnose problems and implement effective solutions.
• Clear and effective communication skills, with the ability to collaborate across engineering, operations, and leadership teams.
• Strong organizational and project management skills to lead or support process improvement initiatives from concept through implementation.

• Additional Competencies/Requirements
• Applicants must be willing and able to obtain a US Government security clearance (An active clearance is preferred).
• This position can support remote candidates in Eastern or Central time zones.

About Owl Cyber Defense Solutions, LLC

Owl Cyber Defense Solutions, LLC is a fast-growing cybersecurity solutions company, holding a firm leadership position in network security and secure information transfer. It is a privately-owned US company with offices in Columbia, MD, Danbury, CT, and Morrisville, NC. For more information, see http://www.owlcyberdefense.com.

Owl Cyber Defense is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive equal consideration for employment.