Quality & Sample Operations Lead

ADP, Inc.; Rock Hill (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

ADP, Inc. is seeking a QA & Sample Manager to oversee Quality Assurance and Sample Production in a Fayetteville manufacturing facility. Lead the QA inspectors, Sample staff, and the audits ensuring products meet strict customer and vendor requirements.

You will manage ISO 9001 processes, drive continuous improvement, and coordinate with plant leadership to resolve issues while maintaining safety and efficiency across operations.

Qualifications

• Bachelor's degree in a technical, engineering, or business field preferred; Associate's degree required.
• 5-8 years of quality control or assurance management in automated, high-volume manufacturing.
• Prior supervisory experience overseeing a multi-tiered department is strictly required.
• Strong knowledge of home textile manufacturing; sewing machinery familiarity preferred.
• Proficient with ISO 9001, RCA, lean manufacturing, and testing parameters.
• Exceptional verbal and written communications; cross-functional problem solving and meeting client timelines.

Responsibilities

• Provide leadership for the Quality Assurance and Sample departments to meet benchmarks.
• Direct supervision of the Quality Supervisor and daily routines for QA inspectors and Sample staff.
• Oversee receiving, WIP, and finished goods inspection procedures.
• Lead quarterly CSA representative audits in absence of the Director.
• Maintain ISO 9001 compliance and drive continuous improvements and cost reduction.
• Supervise new product launches and ensure vendor compliance rules are followed.
• Evaluate sample workflows from intake to dispatch and ensure proper documentation.
• Coordinate with plant leadership to resolve non-conforming materials and CQIs.
• Perform random product tests to prevent compliance penalties and vendor charges.
• Ensure safe work environment and adherence to PPE and housekeeping standards.
• Foster a collaborative environment with growth and accountability.

Skills

Quality leadership

ISO 9001

Lean manufacturing

MS Office (Word, Excel, PowerPoint,Out

Verbal & written communication

Education

Bachelor's degree in technical, engineering, or business field

Associate's degree (AA) required

Tools

Textile lab testing equipment

Micrometers

Product sizing gauges

Inspection instrumentation

Job description

ADP, Inc. is seeking a QA & Sample Manager to oversee Quality Assurance and Sample Production in a Fayetteville manufacturing facility. Lead the QA inspectors, Sample staff, and the audits ensuring products meet strict customer and vendor requirements.

You will manage ISO 9001 processes, drive continuous improvement, and coordinate with plant leadership to resolve issues while maintaining safety and efficiency across operations.