QA & Sample Manager

Keeco, LLC; South Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

Keeco, LLC is seeking a QA & Sample Manager to provide strategic leadership and daily management of Quality Assurance and the Sample Production workflow within the Fayetteville facility. You will unify quality standard execution with high-precision sample fulfillment while guiding QA inspectors and the Sample Maker team.

The role requires 5–8 years in quality management in automated manufacturing, with strong knowledge of textile operations and ISO 9001.

Qualifications

• Bachelor's degree in a technical, engineering, or business field preferred or AA/AS equivalent.
• Minimum 5–8 years of quality control/assurance leadership in high-volume manufacturing.
• Experience with ISO 9001 quality systems and multi‑department leadership.
• Experience supervising QA inspectors and sample staff in a manufacturing setting.

Responsibilities

• Provide leadership for the Quality Assurance and Sample departments.
• Directly supervise the QA staff and Sample team operations.
• Oversee receiving, WIP, and finished goods inspection procedures.
• Manage audits including CSA representations and vendor compliance.
• Maintain ISO 9001 compliance and drive continuous improvement.
• Lead new product launches and ensure customer/vendor requirements are met.

Skills

Leadership

Quality management

ISO 9001

Communication

Problem solving

Education

Bachelor's degree in technical/engineering or business

Associate's degree required

Tools

Textile lab testing equipment

MS Office Suite

Inspection instrumentation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

QA & Sample Manager

Full Time MFG Admin Salaried Fayetteville, NC, US

2 days ago Requisition ID: 3396

POSITION SUMMARY:

The QA & Sample Manager is responsible for the strategic oversight and daily operations of both the Quality Assurance Department and the Sample Production workflow within the manufacturing facility. This role unifies corporate quality standard execution with rapid, high-precision sample fulfillment. The manager directly oversees the Quality Supervisor, providing leadership to the hourly QA auditing staff, while simultaneously ruling over the end-to-end processing, evaluation, sewing, and shipping operations of the Sample Maker team. By combining rigorous auditing protocols (ISO 9001 based) with agile sample workflows, this position ensures that all manufactured goods meet strict customer requirements, vendor compliance metrics, and efficiency benchmarks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following (other duties may be assigned)

• Provide comprehensive leadership and directional strategy for the facility's Quality Assurance and Sample departments to fulfill organizational benchmarks.
• Directly supervise the Quality Supervisor and oversee the delegation of daily routines for hourly QA inspectors and Sample staff.
• Oversee multi-tiered auditing infrastructure including Receiving (REC) incoming materials, Work-in-Process (WIP), and Finished Goods Inspection (FGI) procedures.
• Manage the quarterly CSA representative audit processes, collaborating as the principal facility authority in the absence of the Director.
• Maintain strict adherence to ISO 9001 quality system operations, establishing robust control metrics, continuous improvement cycles, and cost reduction models.
• Supervise new product launches, maintaining deep knowledge of internal operations, unique client specifications, and specific vendor compliance rules.
• Evaluate sample workflows from intake through dispatch, ensuring that all sample paperwork is tracked, components are packaged safely, and timelines are met.
• Isolate and resolve systemic product flaws by documenting Non-Conforming Materials (NCM) and coordinating with plant manufacturing leadership to resolve Customer Quality Issues (CQI).
• Perform physical random evaluations and product testing inspections to serve as a backstop preventing compliance penalization and vendor chargebacks.
• Provide a safe work environment by ensuring both teams strictly follow plant safety rules, maintain immaculate workspace housekeeping, use required Personal Protective Equipment (PPE), and immediately mitigate hazards.
• Foster a highly engaged, collaborative, and empowered workspace environment that promotes professional growth, rewards cross-functional accountability, and maintains exceptional employee relations.

QUALIFICATIONS:

• Education: Bachelor's degree (BA/BS) in a technical, engineering, or business field preferred; Associate's degree (AA) required.
• Experience: Minimum of 5-8 years of quality control or assurance management experience in an automated, high-volume manufacturing environment. Prior supervisory experience overseeing a multi-tiered department is strictly required.
• Industry Background: Strong working knowledge of the home textile manufacturing sector is highly preferred. Practical familiarity with sewing machinery operations (single needle and serge systems), raw fiber/blend dynamics, and product blowing machinery is required.
• Technical Capabilities: Proficient with textile lab testing equipment, micrometers, product sizing gauges, and inspection instrumentation. Expert literacy across MS Office suites (specifically Word, advanced Excel, PowerPoint, and Outlook).
• Systemic Knowledge: Firm grounding in ISO 9001 frameworks, Root Cause Analysis (RCA), lean manufacturing principles, and standardized testing parameters.
• Leadership & Soft Skills: Exceptional verbal and written communications. Proven success in team architecture, conflict management, cross-functional problem solving, and managing demanding client timelines under pressure.