Quality & Safety Lead, Janitorial Operations

Merchants Building Maintenance Company; San Diego (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Merchants Building Maintenance is a trusted, family-owned commercial cleaning leader in the Southwestern US, seeking a hands-on supervisor to oversee daily cleaning operations and support services. The role focuses on delivering superior customer satisfaction while managing site teams and safety standards.

You will work closely with the Regional Manager to ensure tasks and projects are completed on schedule, conducting regular site visits and inspections with clients to uphold quality and

Qualifications

• Experience supervising janitorial operations and daily support activities.
• Strong focus on customer satisfaction and service quality.
• Ability to manage day porter and janitorial tasks across locations.
• Collaborates with regional leadership to meet schedules and goals.
• Ensures compliance with safety, security, and company policies.
• Handles additional operational and administrative duties as needed.

Responsibilities

• Oversee daily support operations and boost customer satisfaction.
• Manage day porter and janitorial tasks across locations.
• Conduct site visits to ensure high cleaning standards and co-inspect with clients.
• Coordinate with Regional Manager to complete tasks on schedule.
• Enforce safety regulations and company policies on sites.
• Provide administrative support as required.

Skills

Operations & Customer Satisfaction

Janitorial Supervision

Quality Assurance

Team Collaboration

Safety & Compliance

Administrative Support

Job description

Merchants Building Maintenance is a trusted, family-owned commercial cleaning leader in the Southwestern US, seeking a hands-on supervisor to oversee daily cleaning operations and support services. The role focuses on delivering superior customer satisfaction while managing site teams and safety standards.

You will work closely with the Regional Manager to ensure tasks and projects are completed on schedule, conducting regular site visits and inspections with clients to uphold quality and