Cleaning Operations Leader: Safety, QA & Team Growth

ServiceMaster Residential Co; Carol Stream (IL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

ServiceMaster Clean is seeking a Commercial Cleaning Operations Manager to lead a diverse team of site supervisors, cleaners, and project staff across multiple locations. You will train team members on standards and procedures, perform quality inspections, and respond to customer requests with professionalism.

The role emphasizes safety, adherence to OSHA regulations, and maintaining high service levels. This position is offered through a ServiceMaster Clean franchisee and reports to the local

Qualifications

• Supervisory experience leading teams of cleaners or similar staff.
• Proficient English communication; bilingualism a plus.

Responsibilities

• Lead site supervisors, cleaners, janitorial and project staff across locations.
• Train team on ServiceMaster standards, products, and procedures.
• Conduct inspections and provide feedback to maintain high standards.
• Respond promptly and professionally to customer requests and concerns.
• Enforce safety and OSHA regulations to protect the team.

Skills

Supervisory Experience

English Communication

Work Ethic

Physical Stamina

Job description

ServiceMaster Clean is seeking a Commercial Cleaning Operations Manager to lead a diverse team of site supervisors, cleaners, and project staff across multiple locations. You will train team members on standards and procedures, perform quality inspections, and respond to customer requests with professionalism.

The role emphasizes safety, adherence to OSHA regulations, and maintaining high service levels. This position is offered through a ServiceMaster Clean franchisee and reports to the local