Quality Resident Liaison: On-Site OEM Quality Lead

Trigo Group; Montgomery (AL); On-site; USD 52,000 - 76,000; Full time

Job summary

TRIGO Global Quality Solutions in Montgomery, AL seeks a Quality Resident Liaison/Representative for full-time work on 1st & 2nd shifts. The role acts as the primary liaison between OEMs and customers, providing technical quality support and coordinating on-site activities to prevent claims.

The position involves staying current with technical developments, participating in customer meetings, and supporting prototypes, launches, and engineering changes. On-call work may be required.

Qualifications

• Strong mechanical aptitude and process control expertise.
• Experience with standardized work, product, and process audits.
• Excellent verbal and written communication skills.
• Strong leadership with the ability to direct teams effectively.

Responsibilities

• Act as the primary liaison between the OEM and the contracted customer, ensuring seamless communication and strong professional relationships.
• Provide technical and quality support, addressing production issues promptly to prevent claims.
• Analyze problems at the OEM facility, propose solutions, and communicate corrective actions to production plants.
• Monitor and audit how the customer handles products, suggesting improvements as needed.
• Attend customer meetings and provide continuous feedback on quality concerns and claim resolutions.
• Stay updated on technical and industry developments through training and visits.
• Report regularly to the contracted partner and TRIGO Country Resident Manager.
• Support prototype builds, pre-serial production, engineering changes, and launch activities.
• Oversee and coordinate on-site sorting or rework activities, ensuring written approval from the contracted client

Skills

Mechanical aptitude

Process control

Audits (standardized work)

Verbal and written communication

Leadership ability

Job description

TRIGO Global Quality Solutions in Montgomery, AL seeks a Quality Resident Liaison/Representative for full-time work on 1st & 2nd shifts. The role acts as the primary liaison between OEMs and customers, providing technical quality support and coordinating on-site activities to prevent claims.

The position involves staying current with technical developments, participating in customer meetings, and supporting prototypes, launches, and engineering changes. On-call work may be required.